Medical Assistant II - Bariatric Program

Atrium Health; Concord (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Atrium Health in Concord, NC seeks a dedicated Medical Assistant II to support the care team with clinical and administrative tasks. The role requires maintaining patient safety and confidentiality with professionalism and compassion.

Responsibilities include rooming patients, basic procedures, lab work, vaccinations, and coordination of referrals and scheduling. CMA/RMA credentials and two years of MA experience are preferred, with BLS certification and strong EMR skills.

Qualifications

• Must have completed an accredited Medical Assistant program or equivalent military clinical training.
• Current AHA BLS certification and CMA/RMA credential from a recognized organization.
• Minimum two years of clinical MA experience in a practice setting.

Responsibilities

• Adheres to scope of practice, policies, and competency standards in patient care.
• Performs rooming tasks: vitals, medication reconciliation, med history, screenings.
• Assists provider with procedures and charts notes as ordered.
• Performs lab duties: venipuncture, specimen handling, POCT, CLIA waived tests.
• Administers medications and vaccines following safety protocols.
• Handles referrals, scheduling, insurance authorizations, and messaging patients.
• Maintains clean, stocked work areas and equipment readiness.
• May assist with training teammates and participate in department initiatives.

Skills

Clinical skills

Lab procedures

Communication

EMR systems

Education

High School Diploma or GED

MA program completion

BLS certification

CMA/RMA certification

Two years MA experience

Tools

N/A

Job description

The Medical Assistant II supports the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Education & Experience Requirements

• High School Diploma or GED required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EM
• Current American Heart Association (AHA) BLS certification
• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
• Two years of experience in a clinical practice setting as a Medical Assistant.

Key Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. T
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Required Skills

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.