Medical Assistant II

30 Shea Medical Center; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Certification exam reimbursement

Job summary

HonorHealth seeks a Medical Assistant to provide front and back office support in our Scottsdale area clinics. You will escort patients, maintain exam rooms, and assist clinicians during exams, with emphasis on accurate charting and timely communication.

The role requires a High School Diploma or GED and completion of an MA training program. 6 months of MA experience is preferred; BLS certification and Fingerprint Clearance Card are required.

Qualifications

• High School Diploma or GED required.
• Completion of an MA training program required.
• 6 months MA experience preferred.
• BLS certification required.
• Fingerprint Clearance Card required.
• CMA/CCMA/RMA preferred certification supported.

Responsibilities

• Prepare treatment rooms for examinations and escort patients to rooms.
• Take vital signs and document patient history.
• Assist physicians/clinicians during exams and procedures.
• Perform front office duties: reception, scheduling, and chart maintenance.
• Coordinate insurance authorizations and referrals; support patient access.

Education

High School Diploma or GED

MA Training Program

CMA/CCMA/RMA Certification Preferred

Fingerprint Clearance Card

BLS Certification

Job description

Primary City/State: Research Institute - 10510 N 92nd St Scottsdale, AZ 85258 Category: Healthcare Support Shift: Day Department: HRI-Front Office and PFCs Oncology experience preferred Monday - Thursday 7:00am - 4:30pm; clinic open 7:00am - 12:00pm on Friday

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others. May administer and record injections and TB testing under the supervision and order of the physician. Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned. Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required

Other / Certificate Completion of a MA training program Required

EXPERIENCE

6 months experience as a Medical Assistant Preferred

LICENSE AND CERTIFICATIONS

Basic Life Support (BLS) - Certification Required

Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required

Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred

HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

Preferred We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.