Medical Assistant II

Michigan Institute of Urology

Rochester Hills (MI)

On-site

USD 35,000 - 52,000

Full time

14 days+

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Job summary

Michigan Institute of Urology is seeking a Medical Assistant II to support urological services and operate as a key member of the care team. The role combines administrative and clinical tasks to keep offices running smoothly and collaborate with physicians and staff for efficient patient care delivery.

The MA II will greet patients, record vitals, assist with exams, perform phlebotomy, and support laboratory and imaging procedures. Strong HIPAA knowledge and communication skills are essential.

Qualifications

High school diploma or equivalent required; MA program preferred.
MA certification or registration preferred; BLS certification required.
Experience in a physician office, preferably urology, is desirable.

Responsibilities

Perform administrative and clinical duties under supervisor guidance.
Coordinate and schedule patient appointments with staff.
Greet patients and prepare them for examinations.
Measure and record vital signs and take medical histories.
Assist physicians during exams and with basic lab tests.
Perform phlebotomy and collect lab specimens; may perform EKGs after training.
Assist with in-office imaging, minor procedures, and medication prep.
Maintain medical records, logs, and prescription ledgers with HIPAA compliance.
Ensure efficient back-office flow and room turnover; support compliance activities.

Skills

Organizational skills

HIPAA compliance

Verbal and written communication

Ability to work independently

Problem-solving

Time management

Attention to detail

Customer service

Team collaboration

MS Office / computer skills

Education

High school diploma or equivalent

Graduate of an accredited Medical Assistant program

Tools

EMR systems

Practice Management Solutions

Microsoft Office

Job description

GENERAL SUMMARY

The Medical Assistant II (MA II) supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant II is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

Job Type

Full-time

Description

GENERAL SUMMARY

Requirements

ESSENTIAL JOB FUNCTION/COMPETENCIES

The MA II will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
The MA II will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
Performs additional responsibilities within the office that encompasses at least 50% of their daily time.
Greets and prepare patients.
Measures and records vital signs.
Records patient interview, history, and chief complaint.
Provides patient education with regards to medications, management of diseases, home treatments and special diets.
Prepares patients for examinations and performs routing screening tests.
Assists physicians with exams.
Preforms phlebotomy and collection of other lab specimens. Performs basic lab tests.
After required training - may perform EKG’s.
Assists with X-ray and physician therapy procedures.
Prepares and administers medications with physician authorization.
Change dressings, applies bandages, removes sutures and other first aid procedures.
If BLS Certified, may perform CPR skills when necessary.
Prepares accurate, legal, and ethical documentation at all times.
Opens office in the morning and closes in the afternoon.
Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
Maintains prescription ledger when needed.
Ensures the back office has good flow, keeps rooms full and assists with room turnover.
Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
Adds medical history on all new patients and accurately updates all established patients’ history.
Performs accurate and complete room set-up for physician.
Ensures that all patients medication is updated before physician visit.
Handles set-up for in office surgical procedures.
Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
Scribe as assigned per physician office flow.
Prepares for seeing patients the following day, including patient confirmation for next day visit.
Completes patient medical record requests when necessary.
Assists in the orientation and training of new personnel.
Assist with other administrative projects and tasks as needed.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensures that all medical records are accurate and complete for all patients.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Certifications, Licensures Or Registry Requirements

Medical Assistant Certification or Registration preferred.
BLS certification required.

KNOWLEDGE | SKILLS | ABILITIES

Must demonstrate excellent organizational skills and the ability to perform well in stressful situations.
Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project Management.
Vendor relations (for those MA’s that are required to order office and clinical supplies).
Database management.
Strong problem-solving skills
Skill in using computer programs and applications including Microsoft Office.
Excellent verbal and written communication skills.
Delivers exceptional patient service throughout all interactions
Excellent organizational skills and attention to detail.
Complies with HIPAA regulations for patient confidentiality.

Education Requirements

High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program and/or possess equivalent relevant experience, as required by applicable state regulations.

Experience Requirements