Medical Assistant II

Tennessee Oncology

Dalton (GA)

On-site

USD 36,000 - 48,000

Full time

8 days ago

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Job summary

Tennessee Oncology is seeking a Medical Assistant to support clinicians in delivering high-quality cancer care in a community-based setting. The MA will assist with intake, vital signs, medication verification, EMR updates, and patient education under the supervision of licensed staff.

Responsibilities include rooming patients, preparing exam rooms, assisting with procedures, blood draws, specimen collection, and coordinating referrals and lab communications in a fast-paced clinic.

Qualifications

High school diploma or equivalent and CMA/CCMA/NCMA/NRCMA certification.
Minimum 5 years of Medical Assistant experience in healthcare settings.
Proficiency with EMR systems and basic computer skills.

Responsibilities

Measure height/weight and vital signs; screen for pain and distress.
Room patients, verify medications and allergies in EMR.
Update patient information and health history in EMR.
Assist with prescriptions, refills, and lab result communications.
Support triage calls and screenings per protocols.
Assist with procedures and port access under supervision.
Stock rooms and prepare supplies; ensure clean, safe clinics.

Skills

Multi-tasking

Policy compliance

OSHA safety

Computer skills

Verbal communication

Written communication

Data collection

Venipuncture

Customer service

Teamwork

Education

High school diploma or equivalent

5+ years Medical Assistant experience

Medical Assistant Certification (CMA/CCMA/NCMA/NRCMA)

Tools

EMR

Job description

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

A clinical position providing patients with direct safe, quality care throughout their treatment and disease process under the direction of the MD or NP/PA (provider) and or the oversight of a direct supervisor (LPN and or RN).

Essential Functions

Measures patient height / weight and vital signs. Screens for and documents pain, distress, clinical depression scores required for each patient visit
Completes “rooming” process including escorting patient to exam room
Reviews/verifies medication lists and preferred pharmacy information with patient for accuracy and enters/ updates information in the Electronic Medical Record (EMR) at each encounter
Reviews/verifies patient allergies and updates in EMR at each encounter
Reviews health histories and other assigned historical information with the patient since the last visit and updates in the EMR at each encounter.
Completes all required screening questionnaires and enters data in the EMR
Prepares patients for examination and or treatment assuring rooms/chairs are turned over in a manner that promotes efficient provider workflow and patient through put
Reviews need for prescriptions/refills at each encounter. Manages prescription refill extension requests per Tennessee Oncology (TO) policy, procedure, standards. Calls in prescriptions/ refills according to TO policies, at the direction of the provider or under the supervision of an LPN/RN,
Calls patients with lab results and verbatim instructions, at the direction of the provider and under the supervision of an LPN/RN
Assists with telephone triage by screening incoming calls/messages, returns phone calls at the direction of the provider and under the supervision of an LPN/RN adhering to approved protocols/ decision making trees/ algorithms
Assists with provider performed procedures/exams/acts as a chaperone (i.e., bone marrow biopsies, skin biopsies, etc.)
Assists in the treatment room with port access, injections, vital signs, comfort rounds, assigning/cleaning chairs, etc.
Assists with nursing evaluations under the supervision of an LPN/RN
Prepares and administers approved ID, SQ, IM and or PO medications as ordered by providers and according to TO practice standards and or policies.
Accesses drug cabinets and assists with completion of daily/weekly/monthly activities under the supervision of an LPN/RN (excluding controlled substance inventory counts)
Accesses and flushes implanted ports, after competency validation, under the supervision of an LPN/RN
Collects laboratory specimens (blood, urine, sputum. nasal/oral swabs after competency validation
Performs simple dressing changes under the supervision of an LPN/RN
Assists with patient education as outlined /approved by the provider or under the supervision of an LPN/RN
Removes flushed peripheral IV catheters, after competency validation, under the supervision of an LPN/RN
Verifies accuracy of or works collaboratively with front office staff to schedule appointments and or arrange referrals at the direction of a provider or under the supervision of an LPN/RN
Assists with completing forms for patients (i.e., FMLA, Disability, Prior Approval, etc.) according to TO policies and within scope of practice.
Assists with insurance prior authorizations for scheduled visits, referrals and or medications
Stocks exam rooms, treatment room and other clinical areas to meet daily needs.
Prepares and maintains supplies and equipment for clinic
Informs direct supervisor of clinic needs and concerns related to the work environment.
Assists with the training/competency validations or acts as a preceptor for Medical Assistants/Certified Nursing Assistants/LPN (within scope of practice) when needed
Participates on committees as requested
Attends all mandatory in-services and meetings.
Completes all required/assigned training, continuing education and competency validations on time
Adheres consistently with TO policies, procedures, standards
Consistently role models TO code of conduct, mission, and values
Performs other duties as assigned

Knowledge, Skills & Abilities

Proven ability to multi-task in a fast-paced environment.
Knowledge of organization policies, procedures systems.
Knowledge of OSHA requirements for safe handling of blood and body fluids.
Skill in computer applications.
Skill in verbal and written communication.
Skill in gathering and reporting information.
Skill in venipuncture.
Skill in professional customer service, i.e., answering phone, greeting patients.
Ability to work effectively with staff, and other internal and external sponsor and agencies.
Demonstrates a positive, respectful, empathetic attitude at all times.

Education And Experience