Medical Assistant II

aa067; Corona (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

City of Hope seeks a Medical Assistant II to provide administrative, clerical, and non-invasive clinical support under licensed supervision. You will assist with routine tasks, monitor patient changes, and contribute to patient satisfaction across multiple California facilities.

The role emphasizes patient preparation, exam room setup, essential vitals, basic nursing procedures, injections, phlebotomy, and telehealth support, with a strong focus on safety and HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant program.
• BLS for Healthcare Providers required.
• One year of primary care clinical assisting preferred.

Responsibilities

• Prepare patients and update records prior to appointments.
• Set up exam and treatment rooms with necessary instruments.
• Greet patients and complete rooming activities including vitals and history.
• Assist providers during examinations and procedures.
• Perform basic nursing tasks such as dressings and ADLs as needed.
• Administer injections and perform phlebotomy under supervision.
• Collect and handle lab specimens per guidelines.
• Maintain a safe, clean, and organized clinical environment.
• Assist with scheduling, pre-certifications, and patient education materials.
• Ensure HIPAA compliance and safety in all procedures.
• Participate in CPR/OSHA/CLIA training and telehealth support.

Skills

Patient care

Vital signs

Medical charting

Telehealth support

Team communication

Education

High school diploma

Accredited Medical Assistant program

BLS certification

Specialty-specific training

Tools

EHR systems

Job description

Medical Assistant II

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life‑threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix.our dedicated and compassionate employees are driven by a common mission:To deliver the cures of tomorrow to the people who need them today.

The Medical Assistant II role at City of Hope is a vital position that provides basic administrative, clerical, and non-invasive technical supportive services under the guidance of a licensed healthcare provider. This role involves assisting with routine medical tasks and procedures, recognizing and reporting changes in patients' conditions, and functioning as a valuable member of the healthcare team. While specific duties may vary by facility, the Medical Assistant II consistently demonstrates commitment to the unit's progress and the organization's mission, while prioritizing effective communication and customer satisfaction.

As a successful candidate, you will:

• Patient Preparation: Review and update patient records before appointments, ensuring accurate and up-to-date information is available.
• Room Preparation: Set up exam and treatment rooms with necessary instruments and equipment before patient appointments.
• Patient Interaction: Greet patients, escort them to exam rooms, and complete rooming activities, including vital signs, patient history, and medication information.
• Clinical Support: Assist providers or nurses during examinations or procedures, practicing universal precautions and facilitating communication between patients and providers as needed.
• Basic Nursing Procedures: Perform basic nursing procedures, such as thermal applications, dressing changes, perineal care, and urine tests. Assist with activities of daily living (ADLs) as required.
• Injections and Phlebotomy: Administer injections and perform phlebotomy under the direction of licensed clinical team members within the scope of practice.
• Specimen Handling: Collect and handle laboratory specimens according to OSHA and CLIA guidelines.
• Environment Maintenance: Ensure a safe, comfortable, and therapeutic environment for patients and their families. Adhere to sterile field setup, sterile technique, and instrument/equipment handling guidelines.
• Inventory Management: Maintain medical stock inventory, communicate supply shortages to Clinical leadership, and replenish supplies as needed. Keep exam rooms clean and organized.
• Administrative Duties: Assist with administrative tasks, such as pre-certifying surgical procedures, scheduling tests and off-site procedures, and transmitting patient education materials.
• Compliance: Maintain compliance with safety protocols, including disinfectant/sterilization procedures and the safe handling of instruments and equipment. Adhere to HIPAA regulations and patient confidentiality.
• Training: Attend annual CPR, OSHA, and CLIA training programs as applicable. Stay updated on industry best practices.
• Telehealth Support: Assist with telehealth visits, including chart preparation, patient contact, virtual rooming, and charge reconciliation.

Your qualifications should include:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant program
• Training in specialty specific assisting a plus
• One year experience in primary care clinical assisting
• Experience performing lab test and processing lab and diagnostic study orders
• Basic Life Support for Healthcare providers from the American Heart Association

Additional Information:

• This position is represented by a collective bargaining unit.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.