Medical Assistant I Region 0009

Docs Medical Group; North Haven (CT); On-site; USD 25,000 - 36,000; Full time

Job summary

Docs Medical Group in North Haven, CT is seeking a compassionate Medical Assistant to support both clinical and administrative functions. You will take vital signs, perform point-of-care testing, EKGs, phlebotomy, and assist with minor procedures while ensuring accurate documentation and patient confidentiality.

The ideal candidate holds CMA/RMA certification or equivalent, completed an accredited MA program, and has 1–3 years of clinical experience with EHR systems.

Qualifications

• Certification CMA/RMA preferred.
• Completion of an accredited Medical Assistant program.
• 1–3 years in a clinical setting preferred.
• Experience with electronic health records (EHR) systems.
• Basic knowledge of medical terminology and anatomy.

Responsibilities

• Take vital signs and document accurately.
• Perform point-of-care testing, EKGs, and phlebotomy.
• Assist with minor procedures and maintain infection control.
• Schedule patient appointments and manage calendars.
• Maintain patient records and documentation.
• Process insurance claims and verify patient eligibility.
• Coordinate referrals and pre-authorizations.
• Handle medical inventory and supplies.

Skills

Vital signs

EKG

Phlebotomy

POC Testing

Infection control

Documentation

Scheduling

Insurance claims

Eligibility verification

Referral coordination

Confidentiality

EHR experience

Communication

Teamwork

Education

CMA or RMA certification

Accredited MA program

Tools

EHR Systems

Job description

Job Details: Job Location: North Haven, CT - North Haven, CT, Position Type: Full-Time/Part-Time, Salary Range: Undisclosed,

Medical Assistant Talent Profile

1. Key Qualifications

• Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent preferred
• Education: Completion of an accredited Medical Assistant program
• Experience:
  • 1-3 years of experience in a clinical setting preferred
  • Experience with electronic health records (EHR) systems
  • Basic knowledge of medical terminology and basic anatomy

2. Core Skills

Clinical Skills:

• Taking vital signs
• Performing Point-of-Care Testing
• Performing EKGs, phlebotomy, and other diagnostic tests
• Assisting with minor procedures
• Ensuring infection control and safety protocols

Administrative Skills:

• Scheduling patient appointments and managing calendars
• Maintaining patient records and documentation
• Processing insurance claims and verifying patient eligibility
• Coordinating referrals and pre-authorizations
• Handling medical inventory

Interpersonal Skills:

• Strong communication and active listening skills
• Empathy and ability to provide compassionate patient care
• Teamwork and collaboration with healthcare providers
• Ability to handle stressful situations professionally
• Maintaining professionalism and confidentiality at all times

3. Key Attributes

Professionalism:

Maintains a positive attitude, respects patient confidentiality, and upholds ethical standards.

Attention to Detail:

Ensures accurate documentation, follows company protocols, and minimizes errors in patient care.

Adaptability:

Thrives in fast-paced environments, handles unexpected challenges, and remains dependable under pressure

4. Performance Indicators

• Positive patient reviews and feedback
• Efficient and accurate completion of clinical and administrative tasks
• Adherence to healthcare regulations and safety protocols
• Demonstrates initiative by anticipating patient and provider needs
• Effectively manages workload while maintaining high-quality care

5. Ideal Candidate Profile

A compassionate and skilled Medical Assistant who embodies teamwork, adaptability, and a patient-first mindset. The ideal candidate is detail-oriented, thrives under pressure, and is dedicated to going the extra mile to provide exceptional care. They are dependable, professional, and passionate about continuous improvement. Above all, they uphold the company's mission by prioritizing Patients Over Everything, supporting their team as a Trusted Companion, and striving for Excellence in every aspect of their work.