Medical Assistant I, Center for Infertility (Per Diem)

Brigham and Women's Hospital; Boston (MA); On-site; USD 30,000 - 33,000; Part time

Job summary

Mass General Brigham's Ambulatory OBGYN department in Boston seeks a Per Diem Medical Assistant to support healthcare teams with clinical and non-clinical patient services, under supervision. You will take vital signs, prepare exam rooms, interview patients, document information, and assist with office tasks.

The role involves direct patient interaction, collaboration with physicians, nurses, and staff, and may float within the department as needed.

Qualifications

• High School Diploma or Equivalent required.
• 0–1 year direct MA or medical field experience preferred.
• Basic Life Support (BLS) certification preferred.
• Certified Medical Assistant credentials preferred.

Responsibilities

• Assist with patient care and prepare examination rooms.
• Explain procedures and interview patients to obtain medical information.
• Take vital signs, weight, height, and document in medical records.
• Answer phones, handle insurance forms, and liaise with departments.
• Collect blood or other specimens and prepare for testing.
• Maintain immunization inventory and administer vaccines as qualified.
• Support quality initiatives and patient safety practices.

Skills

Interpersonal communication

Prioritization

Attention to detail

EHR proficiency

Time management

Medical terminology

Education

High School Diploma or Equivalent

Tools

EHR systems

Medical office software

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Job Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, assisting with office and IVF operating room procedures, documenting patient information, scheduling appointments, assisting with office paperwork, record keeping, record scanning, patient calls, precepting when necessary, managing patient flow and supporting additional needs of the clinic. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff, administrative staff and other support areas to facilitate efficient care. You may also be asked to float to other areas within the Ambulatory OBGYN department based on operational need.

Does this position require Patient Care? Yes

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$22.00 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.