Medical Assistant I

Roots Community Health Center; Oakland (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Roots Community Health Center in Oakland is seeking a Medical Assistant to support a multidisciplinary primary care team. The MA will handle patient intake, administer injections, phlebotomy, lab testing, and maintain electronic medical records, ensuring smooth patient flow and high-quality care.

Requirements include at least 2 years of MA experience, high school diploma or GED, and familiarity with EHR systems.

Qualifications

• High School diploma or GED required or equivalent.
• Two years’ MA experience in community clinic or medical office preferred.
• Certification in Medical Assisting or registration with relevant body preferred.
• Knowledge of medical terminology required.

Responsibilities

• Prepare exam rooms per infection control procedures.
• Manage patient flow by timely rooming and monitoring exam room availability.
• Take and record vital signs in the EHR.
• Interact with clients respectfully and maintain professional boundaries.
• Perform intake, medical histories, and initial assessments.
• Record patient chief complaints and prepare for practitioner visits.
• Perform EKG, audiometry, and other tests as needed.
• Assist practitioners during examinations.
• Administer immunizations, phlebotomy, and basic in-clinic lab tests.
• Copy and file lab results, x-rays, and reports in patient records.
• Maintain adequate medical supply stocks and check expiration dates.
• Perform quality control testing of equipment and log results.
• Check immunization refrigerator temperature daily.
• Provide patient education per clinic protocols.
• Keep all clinic areas neat and clean.
• Chart patient follow-ups and other activities.
• Cross-train at all Oakland sites.
• Assist with follow-up and referrals.
• Attend team meetings and perform other duties as assigned.
• Must be able to work on-site full-time.

Skills

Medical Assistant

Spanish

Phlebotomy

EKG

Audiometry

EHR

Microsoft Office

English

Education

High School diploma or GED

MA certification (preferred)

Tools

EHR System

Microsoft Office

Job description

Description

Position Summary:

The Medical Assistant works with a multi-disciplinary provider team in the delivery of general primary care medical services in a community healthcare setting. Under the general supervision of the Clinic Manager, the MA is responsible for patient intake and flow, administering injections, phlebotomy, processing laboratory specimens and performing laboratory tests, maintaining the patients’ medical charts in the Electronic Health Record, and assisting medical providers.

Duties and Responsibilities:

• Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
• Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
• Take and record vital signs in the Electronic Health Record.
• Interact with clients in a respectful manner and maintain professional boundaries.
• Perform intake, record medical histories and perform client assessment including any initial assessments.
• Record client’s chief complaint.
• Prepare clients for practitioner visit by exposing area to be examined.
• Perform EKG, audiometry and other tests, as necessary.
• Assist practitioners during examinations, as needed.
• Perform immunization injections, phlebotomy and basic in-clinic lab testing.
• Copy and file lab results, x-rays and other medical reports in patient medical records.
• Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
• Perform quality control testing of equipment, and record on logs as required.
• Check and record the temperature of the immunization refrigerator daily.
• Provide patient education and information as instructed by practitioners according to clinic protocols.
• Keep all clinic areas neat and clean according to requirements.
• Chart patient follow-up and other activities as needed.
• Cross-train at all Oakland sites.
• Assist practitioners with follow-up and referral activities.
• Attend team and staff meetings as required.
• Perform other related duties as assigned by the Clinic Manager or Medical Director.
• Must be able to work on-site full-time.
• Additional duties as necessary.

Requirements

Competencies:

• Minimum 2 years of Medical Assistant experience required.
• High School graduate or GED recipient.
• Two years’ experience in a community clinic or medical office setting is preferred.
• Registration with the American Medical Technicians Association or certified by the American Association of Medical Assistants preferred.
• Knowledge of medical terminology.
• Ability to perform phlebotomy, EKG and audiogram tests.
• Familiarity with or willingness to learn Electronic Health Records.
• Experience working with Microsoft Office software.
• Proficiency in speaking, reading and writing English.
• Ability to prioritize competing work demands and tasks from clients and staff.
• Demonstrated ability and sensitivity working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins.
• Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV/AIDS infected, and/or psychologically impaired.
• Working knowledge of community health problems, including social and economic factors related to physical health preferred.
• Bilingual Spanish is preferred.
• Non-profit organization or community clinic experience preferred.