Medical Assistant I

Kids for the Future; Missoula (MT); On-site; USD 55,531,000 - 59,661,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Loan forgiveness

Retirement plan contributions

Generous paid sick leave

Job summary

Partnership Health Center (PHC) seeks Medical Assistants to join the Lowell School Clinic team in Missoula, MT. The role supports a patient-centered care model, handling patient intake, vitals, immunizations, specimen collection, and basic lab duties under supervision.

Roles progress from MA I to IV with increasing responsibilities. The clinic offers comprehensive benefits and a strong emphasis on HIPAA compliance, teamwork, and quality care in a busy primary care setting.

Qualifications

• Education: High school graduation or GED is required.
• Experience: MA in healthcare setting desired; experience preferred.
• Requires current Healthcare Professional BLS certification or ability to obtain within 90 days of hire.

Responsibilities

• Prioritize patient needs in person and by phone; manage patient flow and clinic appointments.
• Assist provider in minor procedures and administer medications/immunizations as directed.
• Collect specimens and perform CLIA-waived tests; maintain testing logs.
• Document in EMR and communicate with care team; coordinate referrals as needed.
• Maintain clinic work area, inventory, and participate in daily team huddles.

Skills

HIPAA compliance

Vital signs

Immunizations

EMR proficiency

Phlebotomy basics

Interviews

Team care

Communication

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR)

Word processing (PC)

Job description

• Base Pay $19.38 - $20.86 / Hour
• Job Category Nursing
• Employee Type Non-Exempt - FT
• Manage Others No

• Email [e-mail]

Priority Application Date: September 1, 2026 by5:00 PM (Mountain Time)

Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled.

***This recruitment is for a position at PHC’s Lowell School Clinic.***

Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service‑oriented Missoula!

Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, Federally Qualified Health Center in Missoula County, PHC fulfills its mission through the provision of a full range of primary care services – medical, dental, behavioral health, and an on‑site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.

DEFINITION:

Provides clinical patient care as a member of a patient centered care team in all aspects of serving the patients of Partnership Health Center (PHC). This position is used to train new Medical Assistants (MA) to perform the full component of duties required of that position and prepare employees to advance within the ladder. Employees may be eligible for advancement to the next level based on demonstrated competencies.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

KNOWLEDGE: Considerable knowledge of medical assisting procedures in accordance with the Medical Assistant scope of practice. Considerable knowledge of medical terminology and interviewing methods. Working knowledge of medical office practices, procedures and techniques. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines.

SKILLS: Skill in collecting blood and urine for laboratory specimens. Skill in the use of patient assessment equipment (thermometer, blood pressure cuff). Skill in using an electronic medical record and in the use of personal computer (word processing). Skill in administering immunizations.

ABILITIES: Ability to work effectively as part of a care delivery team. Ability to remain calm and tactful in stressful situations. Ability to gather information through interview. Ability to respect and maintain confidentiality. Ability to communicate effectively and to follow instructions in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups and to be sensitive to the needs of patients.

MINIMUM QUALIFICATIONS:

An equivalent combination of education and experience may be considered.

MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT I :

EDUCATION: High school graduation or GED.

EXPERIENCE: Experience working as a Medical Assistant or in a healthcare setting desired.

SPECIAL REQUIREMENTS: Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person.

MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT II :

EDUCATION: High school graduation or GED.

EXPERIENCE: One year of experience working as a medical assistant or in a healthcare setting.

SPECIAL REQUIREMENTS: Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Subject to passing a criminal background check with fingerprinting.

SUMMARY

ESSENTIAL DUTIES – MEDICAL ASSISTANT I :

Prioritizes patient needs in person and on the telephone. Manages patient flow and ensures that clinic appointments are conducted on schedule, with the primary role of continuity and efficiency by collaborating with patient service representatives, nursing, and provider staff. Conducts and records initial health interview including health histories, medication reconciliation, and prepares patient for examination. Gathers and records vital signs including temperature, blood pressure, height and weight. Documents interactions with patients in accordance with clinic policies and procedures Assists provider in minor procedures, including dressing changes, wound care and first aid. Collects specimens, draws blood and performs the tests allowed as a CLIA‑certified laboratory for waived tests based on evidence based research. Maintains control logs for patient testing. Prepares and administers prescription medications to patients including immunizations to adults and children age 12 years and up, in accordance with CDC regulations and guidance, and under the direction of a licensed health care provider, and in accordance with training level and approved competency. Documents medications and immunizations in accordance with PHC policies. Communicates with other health care providers, including other medical offices, hospitals and nursing home, as directed by providers. Coordinates referrals to specialists and outside lab testing facilities as directed by providers. Refills prescriptions per Provider directive and in accordance with PHC Policy and Procedures, and in accordance with training level and approved competency. Accurately records refill in electronic medical record. Maintains clinic work area and equipment, including cleaning and sterilization. Completes other supportive duties directed by care team, including but not limited to paperwork, cleaning of patient rooms, sterilization of equipment and supplies, and organization of supplies. Assists with material management, and stocking of area, inventory and ordering.

ESSENTIAL DUTIES – MEDICAL ASSISTANT II :

Advancement to MA II requires successful completion of PHC Core Competencies for MA I position. Performs all the duties of a Medical Assistant I. Phones in prescriptions to pharmacies as directed by the medical provider. Participates in task force or other clinical committee to strategize and implement workflows and procedures that enhance PHC Clinical Quality measures, while increasing patient safety and care, using Lean principles and further utilization of Patient Centered Medical Home programs. Provides training of new on‑boarding team members as assigned by MA Manager/MA Supervisor in addition to working with MA and Nursing Students during externship.

ESSENTIAL DUTIES – MEDICAL ASSISTANT III:

Advancement to MA III requires successful completion of PHC Core Competencies for MA II position. Performs all the duties of a Medical Assistant I and II. Requires successful completion of a Quality Improvement Project approved by the MA Manager to advance to level IV.

ESSENTIAL DUTIES – MEDICAL ASSISTANT IV:

Advancement to MA IV requires successful completion of PHC Core Competencies for MA III position. Performs all the duties of a Medical Assistant I, II and III. Completes ImMTrax training. Maintains ImMTrax vaccine access logs. Responsible for participating in daily Team Huddles per Patient Centered Medical Home Policy as directed. Successfully completes training and performs work as an Electronic Medical Record (EHR) Super User. Serves as a lead worker to support staff and MA staff in PHC clinic.

OTHER DUTIES:

Performs related work as required or directed.

SUPERVISION RECEIVED:

Works under the general supervision of the Medical Assistant Manager, or designee.

SUPERVISION EXERCISED:

None.

WORKING RELATIONSHIPS:

Works extensively with the public seeking medical care. Works closely with both volunteer and regular staff including Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses and Licensed Practical Nurses. Work is providing patient services in a patient centered environment, to assist the medical providers and to collect or provide information.

PHYSICAL/ENVIRONMENTAL DEMANDS:

The work is performed while walking or standing most of the time. The work requires medium range lifting, including supply boxes (20-30 lbs.); assisting patients on and off the examination tables; carrying, lifting and restraining children. Requires the manual dexterity to perform skills such as drawing blood. The employee may risk exposure to bio‑hazardous waste (blood, urine body fluids), disinfectant chemicals and communicable diseases. Work schedules rotate and may include evening and weekend hours including Saturday clinic, and travel to satellite locations. This position does not have a work from home option.