Medical Assistant I

Partner's Healthcare; Foxborough (MA); On-site; USD 30,000 - 34,000; Part time

Job summary

Mass General Brigham's Urgent Care role supports patient services in a fast-paced environment, assisting with clinical and non-clinical tasks under supervision. Staff interact directly with patients, take vitals, assist with exams, and coordinate with physicians and nurses to ensure smooth patient flow.

The position emphasizes accurate documentation, EHR proficiency, and adherence to privacy regulations, with rotating shifts and onsite work at 20 Patriot Place.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: Direct MA experience or medical field work 0-1 year preferred.
• Licenses: BLS Certification and CMA preferred.
• Healthcare setting experience valued.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Interact with patients to ensure comfort and address concerns.
• Collaborate with physicians, NPs, and nursing staff.
• Record medical history and test results in records.
• Prepare rooms, equipment, and maintain sterile environment.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Privacy/compliance knowledge

EHR proficiency

Medical terminology knowledge

Teamwork

Education

High School Diploma or Equivalent

Tools

EHR software

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary Urgent Care Center Setting

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• Interview patients to obtain medical information and measure their vital signs, weight, and height.


• Show patients to examination rooms and prepare necessary equipment for healthcare providers.


• Record patients' medical history, vital statistics, or information such as test results in medical records.


• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.


• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.


• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.


• Clean and sterilize instruments and dispose of contaminated supplies.

Qualifications

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred


• Certified Medical Assistant - Data Conversion - Various Issuers preferred

Experience Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.


• Ability to prioritize tasks in complex and busy environments.


• Accuracy and attention to detail.


• Comply with all local, state, and federal privacy and confidentiality rules and regulations.


• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.


• Comprehensive knowledge of medical terminology, procedures, and protocols.


• Proficiency in electronic health record (EHR) systems and medical office software.


• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


• Managing one's own time and the time of others.

Additional Job Details (if applicable)

Shift Requirements: Every third weekend commitment - 3 8hour shifts

Non weekend shift schedule: 2 12hour shifts

Remote Type Onsite

Work Location 20 Patriot Place

Scheduled Weekly Hours 24

Employee Type Regular

Work Shift Rotating (United States of America)

Pay Range $22.00 - $24.94/HourlyGrade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.