Medical Assistant - Hidenwood Primary Care

101 Riverside Hospital, Inc.; United States; On-site; USD 26,000 - 34,000; Full time

Job summary

Riverside Medical Group in Newport News, VA is seeking a Medical Assistant to support physicians and the care team with patient care, clerical tasks, and clinical procedures. You may float to other clinics to support operations and ensure patient flow.

Responsibilities include interviewing patients, obtaining vital signs, preparing rooms, assisting with medications and vaccines, handling specimens, and maintaining EMR records. Must deliver excellent service with HIPAA/OSHA adherence.

Qualifications

• High School Diploma or GED required.
• Program graduate, Medical Assistant required.
• CMA or RMA certifications preferred.
• CPR/BLS certification required upon hire.

Responsibilities

• Interview patients and verify purpose of visit.
• Obtain vital signs and prepare examination rooms.
• Administer medications and vaccines under physician supervision.
• Process prescription refills and manage specimen collection.
• Maintain patient records and EMR documentation.
• Ensure HIPAA and OSHA compliance; provide patient education as needed.

Skills

Phlebotomy

Point-of-care testing

Patient interviewing

Education

High School Diploma or GED

Medical Assistant program graduate

CMA (AAMA)

RMA (AMT)

CPR/BLS certification

Job description

Newport News, Virginia Hiring Range $18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other clinics as needed to support operational needs. May be asked to Float to other practices within the region providing support as needed.

What you will do

• Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group.
• This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit.
• Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available).
• Prepare and sanitize exam rooms before and after patient appointments.
• Administer medications and vaccines under the supervision of a physician.
• Assists with processing prescription refill requests for approval and forwarding to pharmacies.
• Maintains medical inventory of supplies and keeps exam rooms stocked appropriately.
• Keeps any necessary equipment in operating order and facilitates preventive maintenance when needed.
• Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards.
• Completes all required competencies and education to maintain skill level to provide safe patient care.
• Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations.
• Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means.
• Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules.
• Assists patients with providing access to care with appointments, referrals, and providing necessary information Assists with patient education per protocol and direct provider instruction to include instructions in the after-visit summary within the EMR.
• Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice).
• Properly processes, packages, and sends specimens to correct laboratory.
• Obtains preauthorization when needed.
• Proficient in managing point of care logs and documenting point of care testing accurately in the EMR.
• Follows insurance carrier guidelines and Medicare regulations.
• Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed.
• Obtains prior authorizations when needed.
• Schedules tests and specialist visits within network limitations.
• Supports productivity goals to maximize use of facility resource to meet patient demand.
• Maximize physician visits so that productivity targets are met.
• Assists and contributes to meet quality measures for the organization.

Education

• High School Diploma or GED, High school or equivalent (Required)
• Program Graduate, Medical Assistant (Required)

Experience

• Less than 1 year Clinical experience (Preferred)

Licenses and Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) within 1 Year(Preferred)
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT) within 1 Year(Preferred)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers. If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.