Medical Assistant-Hematology Oncology (LCCC)

Eisenhower Medical Center; Rancho Mirage (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Matched retirement plan

Job summary

Eisenhower Health in Rancho Mirage, CA seeks a patient-focused medical assistant/clinical support to help move patients through exams and procedures. You will collect medical and social history, vital signs, allergies, and reconcile medications, recording everything in the EHR.

You will support providers by coordinating preparation, testing, and referrals, preparing EMR charts, and gathering reports and labs for upcoming appointments.

Qualifications

• Written and verbal communication skills.
• Ability to organize information for easy retrieval.
• Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
• Ability to handle difficult and stressful situations in a calm and professional manner
• Ability to adapt quickly to changing priorities and unexpected situations
• Ability to communicate and interpret using medical terminology
• Ability to operate general office equipment (computer, printer, scanner, telephone)
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications

Responsibilities

• Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR).
• Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay.
• Processes patient referrals to other provider offices.
• Prepares patient electronic medical record (EMR) charts timely and accurately.
• Gathers reports, labs, studies or other data pertinent to upcoming patient appointments.
• Places order for films, labs and other studies as appropriate, timely and accurately.
• Collaborates with patient scheduling and schedules patients as needed.
• Answers all patient questions and requests timely and appropriately.

Skills

Written communication

Verbal communication

Empathy

Organizational skills

Stress management

Medical terminology

Tools

EMR/EHR systems

Microsoft Office

Job description

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR.
• Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay.
• Processes patient referrals to other provider offices.
• Prepares patient electronic medical record (EMR) charts timely and accurately.
• Gathers reports, labs, studies or other data pertinent to upcoming patient appointments.
• Places order for films, labs and other studies as appropriate, timely and accurately.
• Collaborates with patient scheduling and schedules patients as needed.
• Answers all patient questions and requests timely and appropriately.
• Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary.
• Responds to patient pharmacy requests in collaboration with providers.
• Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
• Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering.
• Obtains provider or patient signatures on appropriate documents.
• Accepts responsibilities only within scope of practice.
• Maintains and practices professional boundaries with all patient interactions.
• Performs other duties as assigned.
• Written and verbal communication skills
• Ability to organize information or data to facilitate easy retrieval and use
• Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
• Ability to handle difficult and stressful situations in a calm and professional manner
• Ability to adapt quickly to changing priorities and unexpected situations
• Ability to effectively communicate in a positive and professional manner
• Critical thinking skills
• Self-starter; driven to take action without needing prompting
• Ability to communicate and interpret using medical terminology
• Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.