Medical Assistant - Hematology / Oncology

Cedars-Sinai; Beverly Hills (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Cedars-Sinai in Beverly Hills, CA seeks a Medical Assistant to support patient relations, accurate telephone communication, and preparation for examinations. The role includes interviewing patients, taking vital signs, collecting demographics and insurance information, and assisting with scheduling and clinic duties.

The position emphasizes infection prevention, efficient patient flow, and collaboration with medical staff to ensure high-quality care.

Qualifications

• High school diploma or GED is required.
• Completion of an accredited Medical Assistant program and/or MA certification is required.
• Current Basic Life Support (BLS) certification is required.
• Two years of outpatient MA experience preferred.

Responsibilities

• Greets patients and records vital signs and medications.
• Assists with exam room setup and patient flow.
• Verifies patient information and communicates effectively with patients and staff.
• Explains policies and procedures to patients; addresses inquiries.
• Participates in daily huddles and maintains infection prevention standards.

Skills

Patient communication

Clinical workflow

Infection prevention

Education

High school diploma/GED

MA program and/or MA Certification

Tools

CS-Link

Job description

Job Description

The Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patients and confirming purpose of visit, and preparing patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained for appointment scheduling and routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Duties and Responsibilities

• Greets patients, takes appropriate vital signs, reviews current medications and records them in the medical record.
• Assists with tracking and monitoring department-specific data.
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice.
• Manages patient care flow and assists with monitoring CS-Link message pools and standard work.
• Sets up exam room/procedure rooms appropriately based on patient visit needs.
• Sweeps clinical areas to monitor inventory based on standard work.
• Cleans/reprocesses equipment and supplies based on standard work and department guidelines.
• Addresses patient, physician, and staff concerns and raises them accordingly.
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment.
• Provides assistance and directs patient inquiries or complaints to appropriate medical staff members and follows up to ensure satisfactory resolution.
• Monitors own workflow to find opportunities for improvement.
• Participates in daily huddles and staff meetings.
• Adheres to all infection prevention standards, department policies and guidelines.
• Assists as a chaperone when needed upon completion of the required Chaperone Training.

Qualifications

Education

• High school diploma/GED required.
• Medical Assisting from an accredited educational program and/or Medical Assistant Certification from a board-approved Medical Assistant Organization required.

Licenses and Certifications

• Basic Life Support Certification (BLS) from the American Heart Association or American Red Cross for Healthcare Providers required.
• Certified Registered Medical Assistant from a board-approved Medical Assistant Organization highly preferred.

Experience

• Two (2) years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred.