Medical Assistant - Hartford County - Full Time

Connecticut Children's Medical Center

Hartford (CT)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

A pediatric health system in Connecticut is seeking a dedicated Medical Assistant to provide both administrative and clinical support. This role involves assisting with patient check-in, scheduling appointments, and supporting clinical procedures. Candidates should have a High School Diploma or equivalent, with preferred training in Medical Assisting. BLS certification is required within one month of hire. This full-time position is located on-site in Hartford and operates Monday to Friday.

Qualifications

Required: High School Diploma, GED or equivalent; vocational training may substitute.
Completion of Medical Assistant training program approved by relevant associations.
BLS/CPR for Providers certification required within 1 month of hire.

Responsibilities

Supports patient check-in and check-out processes.
Schedules and coordinates all patient appointments.
Prepares treatment rooms and equipment for patient examinations.

Skills

Basic knowledge of Medical Terminology

Interpersonal skills

Customer service

Problem-solving

Communication skills

Education

High School Diploma or equivalent

Medical Assistant training program

Tools

Microsoft Office applications

Electronic Health Record Systems

Job description

Medical Assistant - Hartford County - Full Time

Hartford, CT, United States
East Hartford, CT, United States
Farmington, CT, United States
Glastonbury, CT, United States
(On-site)

Trending

About Us

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team.

Job Description

NOTE: Please complete the REQUIRED 5-minute HireVue Questionnaire that you will receive via email after submitting your formal application. This is REQUIRED in order to be properly evaluated and considered by our teams.

Responsibilities

Under the direct supervision of the Practice Manager and /or Registered Nurse (RN), performs a variety of administrative, clinical, departmental support, and documentation duties to promote the health, safety, and comfort of CT Children's patients and families.

Administrative Support

Supports the patient check‑in and check‑out processes.
Scheduling and coordinating all patient appointments.
Answering and directing calls.
Process pre‑authorizations and pre‑certifications.
Prepare and files medical record.
Provides cross coverage for other administrative roles.
Maintains clinical files according to organization/department protocol.
Maintains confidentiality of patient information.

Clinical Support

Prepares treatment rooms and equipment for patient examinations.
Provides appropriate procedural support following department specific guidelines.
Performs initial intake of patient, up to and including interviews patient and family to obtain chief complaint/reason for visit, vital signs, and allergy information. Accurately records and/or updates relevant patient information.
Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
Obtain specimens, accurately performs and records patient POC testing per policy.
Under provider and/or RN direction, performs tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow‑up.
Under provider and/or RN direction, performs the administrative functions of the patient prescription renewal process in accordance to policy.
Provides cross coverage for other appropriate clinical roles.

Departmental Support

Provide support as needed for departmental medical record audits.
Cleans and stocks patient care rooms between patients.
Maintains appropriate inventories of all medical supplies.
Stocks and maintains all patient related forms and educational materials.
Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment/facilitybreak-down or damage.

Documentation

Documentation is legible and falls within the appropriate MA scope/Organizational documentationguidelines.
Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry and data retrieval of paper/electronic patient records.

Other Related Activities

Performs other duties as may be assigned to promote the health, safety and comfort of CT Children's patients and families.
Ability to travel to satellite locations may be required.
Demonstrates knowledge of the age‑related differences and needs of patients in appropriate, specificpopulations form neonate through adolescence and applies them to practice. Demonstrates culturalsensitivity in all interactions with patients/families.
Demonstrates an awareness of safety needs and a basic knowledge of medical terminology, infectioncontrol, risk management, and environment of care policies.
Asks questions, clarifications, and assistance when needed and in situations that fall outside of the MAscope of practice.
Demonstrates support for the mission, vision, values, and goals of the organization through behaviors that are consistent with CT Children’s standards.
Basic Understanding of CT Children’s Policies and Procedures. Understanding of the organization’s environment of care.

Qualifications

Education and/or Experience Required:

Required: High School Diploma, GED or equivalent; vocational training (defined below) may substitute.
Vocational training is defined as one of the following: Completion of Medical Assistant training program approved by the American Association for Medical Assistants or American Medical Technologists, or similar program provided by the military; completion of Certified Nursing Assistant Program (Connecticut certification preferred); Current BSN nursing student in an accredited program and having completed 2 years of study and “Fundamentals of Nursing” course.

License and/or Certification Required:

Required: BLS/CPR for Providers from American Heart Association, or American Red Cross, required within 1 month of hire and maintained thereafter.

License and/or Certification Preferred:

Preferred: Certified Medical Assistant (CMA) granted by the American Association of Medical Assistants or Registered Medical Assistant (RMA) granted by the American Medical Technologists.

Knowledge, Skills, and Abilities:

Knowledge of:

Basic knowledge of Medical Terminology and basic math and measurements

Skills:

Basic literacy and proficiency in computers, Microsoft Office applications, Practice Management System(s), and Electronic
Health Record Systems (E.H.R.).
Excellent interpersonal, phone, customer service, problem‑solving, and communication skills.
Effective oral and written communication in English, demonstrating a command of basic grammar and spelling.

Ability to:

Understand and follow specific written and verbal instructions and procedures.
Learn and demonstrate competency in standard clinical procedures within specialty area, according to established protocols.
Maintain quality, safety, and/or infection control standards.
Learn and follow established protocols in order to initiate appropriate action in emergency/crisis situations.
Learn and demonstrate competency in basic data entry/data retrieval in paper/electronic patient records.
Effectively work in a team environment as well as collaboratively with all disciplines.
Special Consideration/Requirement for all SCAN OVS Grant Associated Team Members:
Ability to successfully pass the required background checks that will be conducted every 5 years.

Connecticut Children’s is an Equal Opportunity/Affirmative Action Employer. Qualified applicants for employment will receive consideration without regard to their race, color, religion, national orientation, sexual orientation, gender identity, protected veteran status, or disability.

Job Info