Medical Assistant - Gloucester Neurology Specialists

Riverside Medical Group - Middle Peninsula - Physician Specialists; Gloucester (MA); On-site; USD 2,604,000 - 3,389,000; Full time

Job summary

Riverside Medical Group in Gloucester, VA is seeking a Medical Assistant to support physicians and the care team. You will interview patients, record vitals, prepare exam rooms, and assist with procedures.

The role requires CMA or equivalent certification and CPR/BLS at hire, with multiple certs considered. Expect responsibilities spanning patient interaction, documentation, and coordination of tests and referrals.

Qualifications

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program.
• CMA or equivalent certification preferred with CPR/BLS on hire.
• Multiple recognized certs accepted as listed in the posting.

Responsibilities

• Assist physician and care team with patient care and procedures.
• Record vital signs and prepare patient for examination.
• Administer medications and vaccines under supervision.
• Process prescription refills and coordinate with pharmacies.
• Maintain inventory and stock exam rooms with supplies.
• Ensure HIPAA and OSHA compliance in daily operations.
• Document care in electronic health records accurately.

Skills

Clinical competency

Vital signs

Phlebotomy

Lab procedures

Medication administration

Patient education

EMR documentation

Chaperoning

Communication

HIPAA compliance

Education

High School Diploma or GED

Medical Assistant program graduate

CMA - AAMA

CPR/BLS Certification

CCMA

RMA

NCCT

ARMA

AMT

Tools

EMR software

Point-of-care testing devices

Pharmacy system

Job description

Gloucester, VirginiaHiring Range$18.90 - $24.60/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThe Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Is responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other practices as needed to support operational needs. May be asked to float to other practices within the region providing support as needed.What you will doMaintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care.Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information. Assists with patient education per protocol and direct provider instruction to include directions in the after-visit summary within the electronic medical record.Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the electronic health record.Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations.Supports productivity goals to maximize use of facility resources to meet patient demand. Maximizes physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.QualificationsEducationHigh School Diploma or GED, (Required)Program Graduate, Medical Assistant (Required)Experience1 year Clinical experience (Preferred)Licenses and CertificationsCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) orCPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)CCMA - National Healthcareer Association (NHA) Upon Hire(Required) orRegistered Medical Assistant (RMA) - American Medical Technologists (AMT) Upon Hire(Required) orMedical Assistant - National Center for Competency Testing (NCCT) Upon Hire(Required) orCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) orMedical Assistant (MA) - American Registry of Medical Assistants (ARMA) Upon Hire(Required) orTo learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.