Medical Assistant General Surgery

Intermountain Healthcare; American Fork (UT); On-site; USD 28,000 - 39,000; Full time

Job summary

Intermountain Health in American Fork, UT is seeking a Medical Assistant to support clinicians in an ambulatory clinic setting. You will gather information, assist with patient care, and communicate with patients both in person and by phone.

The role emphasizes teamwork, accurate documentation, and privacy protection for PHI. Qualified candidates may have MA program completion, an RN/LPN license, or MA experience, plus BLS certification.

Qualifications

• Completion of a Medical Assistant Program or 1 year MA experience or RN/LPN license.
• Current Basic Life Support (BLS) certification.
• Basic computer skills involved in word processing and data entry.
• Professional interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI of patients.
• Utah Only: MA residency program option if certified with less than 1 year MA experience.

Responsibilities

• Provide patient care under the direction of the clinician and gather information relevant to the visit.
• Communicate with patients via telephone and in-person interactions.
• Collaborate with cross-functional teams to deliver patient care.
• Maintain attention to detail and follow-through in documentation and care.
• Assist with equipment handling, patient transport, and emergency-related tasks.

Skills

Communication skills

Team collaboration

Attention to detail

Patient care

Privacy & PHI protection

Computer skills

BLS certified

Education

Medical Assistant program

RN/LPN license

1 year MA experience

Tools

EMR systems

Office software

Job description

Job Description: A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Are you interested in advancing your career while helping people live the healthiest lives possible? As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact. What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”

Job Responsibilities

• Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.
• Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
• Team Collaboration: Working with cross functional teams to collaborate on patient care.
• Attention to detail and follow-through are key components in helping to provide the care that is needed.
• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items.
• Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.). May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Minimum Qualifications

• Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or a current RN/LPN license
• Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
• Utah Only: If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA

Location: American Fork Specialty Clinic
Work City: American Fork
Work State: Utah

Scheduled Weekly Hours: 16
Hourly range: $20.07 - $28.59 (actual hourly rate dependent upon experience)

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice. Thank you for your interest in continuing your career with our team!

For accessibility inquiries, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.