Medical Assistant – gap year students welcome to apply

Anna Jaques Hospital; Dedham, Northern (MA, KY); Hybrid; USD 2,893,000 - 3,893,000; Full time

Job summary

Anna Jaques Hospital in Massachusetts is hiring a Medical Assistant to provide high-quality, direct patient care within a team-based BIDHC model. You will support efficient administrative and clinical operations and respect diverse patient backgrounds.

You will assist during visits, document vitals, manage medications, schedule tests, enter orders in the EHR, and help with population health initiatives while maintaining PHI security and OSHA standards.

Qualifications

• High School diploma or GED required; Health Science bachelor’s preferred.
• MA certification preferred or CNA, EMT-B, or Phlebotomy cert preferred.
• 0–1 years related work experience required.
• MA competencies within one year of hire.
• Basic computer skills; able to navigate web-based applications.

Responsibilities

• Build relationships and coordinate care to support patient, practice, and organizational goals.
• Assist during visits: manage flow, inform delays, update medications and allergies, review screening questions.
• Communicate clearly with patient and team; hand-off to provider.
• Perform MA duties: vitals, EKGs, point-of-care testing, phlebotomy, immunizations, routine procedures.
• Lead population health conversations and health coaching; gather data.
• Maintain and stock equipment; ensure sterilization and PHI safety.
• Use EHR to queue renewals and enter orders; document tasks for billing.
• Schedule diagnostic and lab tests; verify insurance, referrals and pre-certifications.
• Identify OSHA issues and ensure patient safety; report adverse events.

Skills

Basic computer skills

Education

High School diploma or GED

Bachelor's degree in Health Science preferred

Medical Assistant certification preferred

CNA certification preferred

EMT Basic License preferred

Phlebotomy Certificate preferred

Tools

EHR system

Job description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Medical AssistantJob Description:

Job Summary:

The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Primary Responsibilities:

• 1. Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care.
• 2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• 3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories).
• 4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (certified MAs only), and assisting during routine procedures.
• 5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through out outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching.
• 6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access.
• 7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing.
• 8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications.
• 9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information (PHI) is only used for purposes of patient TPO (treatment, payment, and operations).

Required Qualifications:

• 1. High School diploma or GED required. Bachelor's degree in Health Science preferred.
• 2. License Medical Assistant Certificate preferred, or Registration Certified Nursing Assistant preferred, or Certificate 1 EMT Basic License preferred, or Certificate 2 Phlebotomy Certificate preferred.
• 3. 0-1 years related work experience required.
• 4. Demonstrated Medical Assistant (MA) competencies within one year of hire.
• 5. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

• 1. Certified Medical Assistant Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled