Medical Assistant (Full-time) Naperville,IL

PM Pediatrics; Naperville (IL); On-site; USD 23,000 - 37,000; Full time

Job summary

PM Pediatrics in Naperville, IL, is seeking a Medical Assistant to support pediatric urgent care operations. You will assist providers, greet patients, collect histories and vitals, prepare patients for X-rays, and perform routine labs under physician supervision.

Responsibilities include maintaining exam rooms, supporting front desk, and ensuring patient confidentiality while delivering compassionate care and exceptional service to families.

Qualifications

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge of EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab and venipuncture.
• Professional and friendly demeanor.
• Strong communication and organizational skills.
• Prior pediatric experience.
• Ability to multi-task in a fast-paced environment.
• Computer proficiency and willingness to learn medical software.
• Experience with medical records preferred.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations.
• Greet and register patients as they arrive.
• Obtain medical history, patient vital signs, and intake.
• Prepare patients for X-rays.
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred).
• Irrigate and assist with wounds.
• Assist in performing quality control testing in the lab.
• Be an integral part of the patient care team and assist with patient care within the scope of practice.
• Keep exam rooms and front reception stocked with adequate supplies.
• Maintain order and cleanliness of the waiting room area.
• Practice standard safety practices and precautions.
• Help patients in distress by responding to emergencies and notifying medical team.
• Maintain operations by following policies and procedures; reporting needed changes to management team.
• Maintain patient confidentiality of care information.
• Enhance healthcare practice reputation by ownership for new and challenging requests; add value to job accomplishments.
• Assist patients with complaints and participate in service recovery when needed.
• Perform other duties including applying splints and assisting nurse/provider in procedures.
• Provide exceptional customer services.

Skills

Medical Assistant experience

Pediatric experience

EKG in children

Nasal swab tests

Venipuncture

Professional demeanor

Communication skills

Organizational skills

Computer literacy

MS Office

Medical records

Medical software

Education

High School Diploma or GED

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors.

Job Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations
• Greet and register patients as they arrive
• Obtain medical history, patient vital signs, and intake
• Prepare patients for X-rays
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
• Irrigate and assist with wounds
• Assist in performing quality control testing in the lab
• Be an integral part of the patient care team and assist with patient care within the scope of practice
• Keep exam rooms and front reception stocked with adequate supplies
• Maintain order and cleanliness of the waiting room area
• Practice standard safety practices and precautions
• Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
• Assistant patients with complaints and taking an active role in service recovery when needed
• Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
• Provide exceptional customer services

Qualifications

• High school diploma or GED
• Prior experience and/or education as a Medical Assistant
• Knowledge or EKG placement and processing in children
• Ability to obtain laboratory tests via nasal swab, and venipuncture
• Demonstrate a professional and friendly demeanor
• Strong communications and organizational skills
• Prior pediatric experience
• Capable of multi-tasking in a fast-paced environment
• Comfortable with computers, Microsoft Office Suite
• Willing to learn medical software
• Experience with medical records preferred

Compensation

Compensation: $17 - $27/hour The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

PM Pediatric Care is transforming physical and mental health care for kids and young adults. With nearly 100 locations nationwide, a convenient telehealth offering, partnerships with leading children’s hospitals, and a rapidly growing pediatric mental health program, PM is making a meaningful difference in our communities through the delivery of convenient, compassionate, best-in-class care We’re seeking passionate, skilled professionals who value innovation, impact, and excellence. Join our growing national team and help us revolutionize pediatric healthcare, while building a rewarding career.