Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

The Staff Pad; Pomona (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental and Vision Insurance

Holiday/Vacation and Sick Leave

Employee Assistance Program

Life Insurance (Basic + Voluntary)

Tuition Reimbursement

403(b) Retirement plan with 6% match

Job summary

The Staff Pad in Pomona, CA is seeking a dedicated Medical Assistant for a full-time position. You will welcome patients, assist clinicians, perform vital signs, administer immunizations, and maintain clean exam rooms.

This role requires certification and CPR; strong customer service and computer skills; you will collaborate with the care team to ensure a smooth patient flow while upholding HIPAA standards.

Qualifications

• Certification and CPR required.
• Excellent customer service and professional communication.
• Proficient computer skills, data entry and Windows.

Responsibilities

• Welcomes patients warmly with dignity and compassion.
• Deliver exceptional customer service to enhance patient experience.
• Coordinate preventive care access and completion for scheduled patients.
• Identify care gaps and initiate next steps for standing orders.
• Assist clinicians with exams, procedures, and room setup.
• Maintain HIPAA compliance and patient confidentiality.
• Maintain clean, stocked exam rooms and OSHA compliance.
• Document patient vitals and medical history accurately.

Skills

Excellent customer service

Professional phone communication

Strong computer, keyboarding and data

Ability to work with diverse

Education

Medical Assistant certification

CPR certification

Job description

Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

Pomona, United States

Schedule: Full-Time| 1.0 FTE

What You’ll Do

Key Responsibilities

• Welcomepatients warmly and provide care with dignity, kindness, andcompassion
  
• Deliverexceptional customer service to enhance the patient experience
  
• Coordinateaccess and completion of preventive care (HEDIS) for each scheduledpatient using the i2i Huddle List
  
• Identifycare gaps and initiate next steps for standing order items
  
• Coordinatewith medical providers on additional items requiring provider orders
  
• Collectand document patient vitals, medical history, and chief complaintsaccurately in the medical record
  
• Administerimmunizations, draw blood, and perform hematocrit and basic tests perclinician request or standing orders; review and update immunizationrecords according to protocol
  
• Assistmedical providers with exams, procedures, room setup, and in-roomsupport
  
• Verifyand update pharmacy information at each visit and update recordsaccordingly
• Performand document vision and hearing screenings as needed
  
• Providevisit summaries, coordinate next steps, and schedule recommended follow-upappointments
  
• Recordall information in patient medical records per protocol
  
• Maintainclean, well-stocked exam rooms in accordance with OSHA guidelines
  
• Maintainassigned program logs as assigned by Supervisor and/or ClinicManager
  
• Ensurecompliance with Medical Assistant protocols
  
• Followup on appointment no-shows as directed
  
• Participateactively in assigned care team meetings
  
• MaintainHIPAA compliance and strict patient confidentiality
  
• Promotesmooth patient flow through effective communication, timely handoffs, andcollaboration with the care team
  
• Performother duties as assigned
  

What We Are Looking For

Qualifications, Skills and Attributes

• MedicalAssistant certification and current CPR certification
  
• Excellentcustomer service and professional phone communication skills
  
• Strongcomputer, keyboarding, Windows, and data entry skills
  
• Abilityto work effectively with diverse populations
  

What You Can Expect

• Activeclinical environment requiring standing, sitting, walking, bending,lifting, reaching, and other physical activity
  
• Regularpatient interaction requiring clear communication and professionalsupport
  
• Documentationof patient notes, treatment plans, records, and reports
  
• Collaborativework in a shared office and patient-care setting
  

Compensation and Benefits:

• CompetitivePay
  
• Medical,Dental and Vision Insurance
  
• HolidayVacation and Sick Leave
  
• EmployeeAssistance Program
  
• LifeInsurance (Basic + Voluntary)
  
• TuitionReimbursement
  
• 403(b)Retirement plan with 6% match