Medical Assistant - Full Time

Sollis Health; Water Mill (NY); On-site; USD 27,552 - 41,328; Full time

Job summary

Sollis Health is hiring a Medical Assistant to support patient care under physician supervision and to handle key clerical and administrative tasks. The role combines clinical procedures with front desk duties to ensure a smooth patient experience.

We offer a full-time schedule 7a-7p with weekends. Responsibilities include vital signs, histories, basic wound care, phlebotomy, EKGs, lab processing, and ensuring a welcoming environment. CPR/BLS and CMA credentials preferred.

Qualifications

• High school diploma or equivalent required.
• Completion of a National Medical Assistant training program.
• Certified Medical Assistant or Phlebotomy Technician preferred.
• BLS or CPR certification required.

Responsibilities

• Record patient vital signs and BMI in the electronic medical record (Athena Health).
• Take medical histories and perform screening procedures as directed.
• Assist with basic wound care, phlebotomy, EKGs, and splinting (with training).
• Perform front desk duties, including answering phones, patient check-in/out, and documentation.
• Prepare, process, and run lab tests, including specimen collection and labeling.
• Communicate observations and patient concerns clearly to the healthcare team.
• Support emergency care efforts as a team member under supervision.
• Provide a welcoming environment and exceptional customer service—answering patient questions and easing concerns.
• Help with patient mobility and transfers, using proper body mechanics.
• Maintain cleanliness, order, and compliance with health and safety protocols.
• Perform related duties as requested.

Skills

Vital signs

Medical history taking

Front desk duties

Patient communication

Wound care (basic)

Education

High school diploma or equivalent

National Medical Assistant training program

Certified Medical Assistant or Phlebotomy Technician

BLS or CPR certification

Tools

Athena Health EMR

Job description

As a Medical Assistant at Sollis Health, you will support patient care under the supervision of our physicians, while also handling key clerical and administrative tasks. You’ll be instrumental in both clinical procedures and ensuring our front desk operations run smoothly, helping us deliver personalized, efficient, and compassionate care.

Full Time 7a-7p with weekends

Responsibilities

• Obtain and record patient vital signs, height, and weight accurately in the electronic medical record (Athena Health).
• Take medical histories and perform screening procedures as directed.
• Assist with basic wound care, phlebotomy , EKGs , and splinting procedures (with training)
• Perform front desk duties, including answering phones, patient check-in/out, and documentation.
• Prepare, process, and run lab tests, including specimen collection, labelling, and handling in accordance with Sollis Health protocols.
• Communicate observations and patient concerns clearly to the healthcare team.
• Support emergency care efforts as a team member under supervision.
• Provide a welcoming environment and exceptional customer service—answering patient questions and easing concerns.
• Help with patient mobility and transfers, using proper body mechanics.
• Maintain cleanliness, order, and compliance with all health and safety protocols.
• Perform related duties as requested

Experience

We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:

• High school diploma or equivalent, required
• Completion of a National Medical Assistant training program.
• Certified Medical Assistant or Phlebotomy Technician strongly preferred.
• BLS or CPR certificate required

Range: $20-$30 per hour

This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in NYC. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.

About Sollis Health

Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.

Our members never wonder if it’s a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Equal Employment Opportunity Statement

• Sollis Health (the “Company”) is proud to be an equal opportunity employer, and is committed to providing equal employment opportunities to all employees and applicants without regard to actual and/or perceived: race; color; national origin; religion; age; sex (including pregnancy, childbirth, breastfeeding, and related medical conditions); gender identity or expression (including transgender status); affectional or sexual orientation; disability (mental and physical); atypical hereditary cellular or blood trait or genetic information (including family medical history); uniform service member and veteran status; participation in legally protected conduct or making a complaint relating to unlawful conduct; and any other characteristic or conduct protected by applicable federal, state, or local law.

Applicant's Statement

• I affirm that all the information that I have provided on this application, or any other documents completed in connection with my prospective employment, and in any interview(s), is true and accurate. I affirm that I have withheld nothing that would, if disclosed, affect this application for employment unfavorably. I understand that if I am employed and any information provided to the Company is found to be false or incomplete in any respect, my employment may be terminated immediately.
• I agree that, if hired, my employment will be at-will, shall not be for any specific duration and either the Company or I may terminate my employment relationship at any time, with or without cause, and/or with or without prior notice. This express at-will acknowledgement supersedes any and all representations or understandings, written or oral, between the Company and me. My employment-at-will status, if I am hired, may only be changed in a written document signed by the Chief Executive Officer (CEO) of Sollis Health.
• I agree to receive electronic communications, updates, and notifications from the Company regarding my application for employment, candidate status, or additional available positions within the Company for which I may be qualified, via the contact information I have provided in conjunction with my electronic job application submission. I further agree to accept any potential carrier costs or fees which may be associated with such communications, including, but not limited to, e-mail, phone, or SMS text message.

Agreement to Submit Claims to Binding Arbitration

• By typing my electronic signature below, I agree to utilize binding arbitration pursuant to the Federal Arbitration Act as the sole and exclusive means to resolve all Covered Disputes (as defined in paragraph 9) that may arise from, relate to, or have any relationship or connection whatsoever to my application for employment with, employment with, termination from employment by, or any other association with the Company, whether based in tort, contract, statute, or common law, and whether based in law or equity, or that would otherwise be resolved in a court of law or before a forum other than arbitration, with the exception of claims arising under the National Labor Relations Act which are brought before the National Labor Relations Board; claims for medical and disability benefits under state workers’ compensation laws; unemployment compensation claims filed with the state; any claim, dispute, and/or controversy on an individual basis only which are brought properly in, and only to the extent they remain in, small claims court; or other claims that are not subject to arbitration under law, including but not limited to claims for sexual harassment, and/or sexual assault brought under state or federal law unless I voluntarily elect to submit such claims to arbitration. Moreover, nothing herein shall prevent me from filing a charge or complaint with the United States Equal Employment Opportunity Commission or a similar state or local agency that allows me to file an administrative charge or complaint (although if I choose to pursue a claim following the exhaustion of such administrative remedies, that claim shall be subject to the arbitration provisions explained herein). I also understand that the Company likewise agrees to submit to arbitration any claims it may have against me that it otherwise would be allowed or required to submit to any court or government dispute forum. I FURTHER UNDERSTAND THAT BY AGREEING TO SUBMIT COVERED DISPUTES TO ARBITRATION, BOTH THE COMPANY AND I GIVE UP OUR RIGHTS TO A JURY TRIAL.
• As used in paragraphs 7-12, the term “Company” is defined to include Sollis Health, as well as all parent, subsidiary, and affiliated corporations, associated or controlled companies, their successors, predecessors, and assigns, and all past and present officers, directors, agents, stockholders, partners, owners, representatives, employees, attorneys, and employees thereof, and other entities, assigns, and all persons acting on, by or under, them.
• I understand and agree that the “Covered Disputes” that the Company and I agree to submit to binding arbitration include, without limitation, all claims, disputes, and/or controversies (except specifically excluded in paragraph 5) related in any way to my employment or my seeking employment and the termination of my employment, including, but not limited to, claims related to my compensation; claims of harassment, discrimination, retaliation, and wrongful discharge based on or arising from any federal, state, or local law, whether constitutional, statutory, or common law or regulation; and all claims arising from or based on the following laws, all as amended: Title VII of the Civil Rights Act; the Civil Rights Acts of 1866, 1871, 1971, and 1991; the Age Discrimination in Employment Act; the Older Workers Benefit Protection Act; the Americans with Disabilities Act; the Equal Pay Act; the Fair Labor Standards Act; the Family and Medical Leave Act; the Employee Retirement Income Security Act; the Worker Adjustment and Retraining Notification Act; the Immigration Reform and Control Act; the Genetic Information Nondiscrimination Act of 2008; the Vocational Rehabilitation Act; the Families First Coronavirus Response Act; the Fair Credit Reporting Act; the California Private Attorneys General Act (“PAGA”); and, all claims based on all other federal, state, or local statutory or common laws or regulations which would otherwise require a court of law.
• By typing my electronic signature below, I specifically understand and agree that all Covered Disputes required to be submitted to binding arbitration pursuant to this agreement shall be brought only in my individual capacity or that of the Company. My electronic signature represents my specific understanding and agreement that this binding arbitration agreement shall not be construed or interpreted to allow or permit the consolidation or joinder of any other employees with my claims, and cannot be class action.
• In addition to requirements imposed by law, arbitration shall be conducted under the JAMS Employment Arbitration Rules & Procedures then in existence. The arbitrator shall be one (1) single person that is a retired judge or licensed attorney with experience serving as a JAMS arbitrator, who is mutually agreed to by the parties, and who is subject to disqualification on the same grounds as would apply to a judge of a court of general jurisdiction in the district in which the arbitration is proceeding. The Company and I shall use the JAMS office in the city closest to the location of the Company site to which I applied or was hired, or such other mutually convenient location that the Company and I agree upon. Resolution of any Covered Dispute shall be based solely on the law governing the claims and defenses pleaded, and the arbitrator may not invoke a basis (including but not limited to, notions of “just cause”) other than the controlling law. The arbitrator shall have the immunity of a judicial officer from civil liability when acting in the capacity of an arbitrator, which immunity supplements any other existing immunity. Likewise, all communications during or in connection with the arbitration proceedings are privileged. As reasonably required to allow full use and benefit of this agreement, the arbitrator shall extend the times set for the giving of notices and setting hearings. The arbitrator shall issue a written opinion setting forth the facts and law supporting any award. The Company shall pay the arbitrator’s fees and other costs relating to the arbitration forum, but I and the Company will be responsible for our own costs and for our attorneys’ fees should we choose to be represented by counsel, unless the arbitrator shifts one party’s costs and attorneys’ fees to the other party in accordance with applicable law. It is agreed that the Company shall not be responsible for paying the arbitrator’s fees and costs for the arbitration hearing sooner than 60 days before the commencement of the arbitration hearing. The arbitrator’s written decision shall be final, binding, and conclusive on the parties and may be entered in any court of competent jurisdiction.
• Should any term or provision, or portion thereof of this arbitration agreement be declared void or unenforceable, it shall be severed and the remainder of this agreement to arbitrate shall be enforceable. I understand and agree that no implied, oral, or written agreement contrary to the express language of this agreement to arbitrate is valid unless signed by both me and the Company’s Chief Executive Officer (CEO).
• I acknowledge that this Agreement is not intended to interfere with my rights to collectively bargain, to engage in protected, concerted activity, or to exercise other rights protected under the National Labor Relations Act, and that I will not be subject to disciplinary action of any kind for opposing the arbitration provisions of this agreement.

Privacy Notice (for California applicants only)

• Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate you regarding your candidacy, and obtain and verify background checks, and references: personal identifiers (e.g., name, SSN); contact information (e.g., mailing address, email, phone number), employment history (e.g., current and former positions held, work experience, and any certifications or licenses), and education history. By signing below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives, or maintains for the business purposes identified above.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sollis Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

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