Medical Assistant, Full-Time

American Family Care; Panama City Beach (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Job summary

American Family Care is seeking a Medical Assistant to join our urgent care teams. You will greet and triage patients, collect vitals, perform venipuncture, and conduct CLIA-waived tests. You’ll verify insurance, register patients, and explain procedures and costs with empathy.

Prospective candidates should have completed an accredited MA program, hold an active MA certification, and have at least 1 year of experience in insurance verification and registration. BLS required.

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification or ability to obtain before starting.
• EMR proficiency (Experity preferred).
• Proven venipuncture and specimen collection skills.

Responsibilities

• Greet and triage patients, collect vitals and histories, perform venipuncture and POC testing.
• Register patients and verify insurance eligibility; determine financial responsibility.
• Educate patients on procedures and financial expectations; provide discharge instructions.
• Participate in daily huddles and maintain compliance logs; support HIPAA standards.

Skills

Venipuncture

Patient triage

Communication

Customer service

Clinical care

Education

Accredited Medical Assistant program completed

Tools

Experity EMR

Waystar payer portals

Job description

Position Summary

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly.

What you’ll do

• Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

What We’re Looking For

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Current Basic Life Support (BLS) certification (or ability to obtain before starting).
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Additional Requirements

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Why You’ll Love Working Here

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Collaborative, supportive, patient-first team culture.
• Make an impact by delivering The Right Care. Right Now.

Work environment

Fast-paced urgent care; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts; float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AFC is committed to pay equity and transparency. The expected pay range for this role is $20-22 per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).