Medical Assistant - FT - Days - Liver Specialty Center - 22398

DHR Health; McAllen (TX); Sur place; USD 32 000 - 38 000; Plein temps

Résumé du poste

DHR Health Liver Specialty Center in McAllen is seeking a Medical Assistant to support both administrative and clinical duties. You will take vital signs, assist physicians, manage appointments, process referrals, and ensure compliance with state and federal regulations in a fast-paced Liver Specialty Center.

The role requires Medical Assistant training, BLS or 90-day certification window, and strong English/Spanish communication.

Qualifications

• High School graduate or G.E.D. preferred.
• Completion of Medical Assistant Program required.
• BLS certification required or within 90 days of hire.
• Must be bilingual in English/Spanish.
• Strong written and verbal communication skills.
• Ability to read, write and speak English; bilingual in English/Spanish preferred.

Responsabilités

• Perform basic administrative medical assisting functions.
• Take patient history, chief complaint and vital signs.
• Schedule, coordinate and monitor appointments.
• Assist physician with in-office procedures as needed.
• Verify insurance and obtain prior authorizations when necessary.
• Maintain patient files and assist with referrals as needed.
• Provide excellent customer service and communicate effectively with staff.

Connaissances

Bilingual English/Spanish

Vital signs

Customer service

Communication skills

Office coordination

Formation

Medical Assistant Program

High School Diploma or GED

Outils

EMR system

Practice IS system

Microsoft Office

Description du poste

Medical Assistant - FT - Days - Liver Specialty Center - 22398

Posted yesterday

Description

Summary:

MISSION STATEMENT

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY

Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the practice as well as departmental compliance in accordance with State and Federal regulations. Such duties include but are not limited to: Taking vital signs, scribing, translation, wound care, post operative visits, assisting providers with patients, making appointments, taking calls from patients, pharmacies and other physician offices. Participates in volunteer programs and special assignments, and performs other duties as assigned within scope of practice.

POSITION EDUCATION/ QUALIFICATIONS:

• High School graduate or G.E.D. certificate preferred.
• Completion of Medical Assistant Program required
• BLS certification required, or must be obtained within 90 days of hire
• Must be able to be sensitive to cultural and bilingual issues.
• Organizational skills are necessary
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Bilingual, English/Spanish, required
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physician
• Physician office experience is preferred.

JOB KNOWLEDGE/EXPERIENCE:

• Two (2) years’ experience in a busy physician office, preferred.
• Ability to take vital signs to include, but not limited to: height, weight, blood pressure, temperature and pulse
• Must have computer experience and must be able to learn practice IS system
• Demonstrates proficiency in Microsoft Office applications.
• Previous experience with an EMR system preferred.
• Must have excellent customer service and organizational skills.
• Requires reasoning ability and good independent judgment.

POSITION RESPONSIBILITIES:

• Perform basic administrative medical assisting functions.
• Assist in obtaining patient history, chief complaint and vital signs as necessary.
• Schedule, coordinate and monitor appointments.
• Understand and adhere to managed care policies and procedures.
• Keep rooms neat, clean and well stocked with supplies.
• Set up rooms as needed for in office procedures.
• Assist physician with in office procedures as needed.
• Verify insurance and obtain prior authorizations on visits, procedures and medications as needed.
• Comply with quality assurance practices.
• Screen, collect and follow up on patient test results.
• Collect and process specimens accurately and timely.
• Perform diagnostic and laboratory tests and wound care as necessary.
• Adhere to established patient screening procedures at all times.
• Assist with the authorization, preparation, and administration of medications.
• Maintains accurate medication records.
• Authorize drug refills and provide prescription information to pharmacies as needed.
• Prepares and maintains all patient files in an orderly fashion.
• File and or scan faxed information in charts after review by provider as necessary.
• Ensure that positive results or stat results are provided to the practitioner in a timely manner.
• Perform referrals to other providers as needed and contact pt. with appointments.
• Perform inventory of supplies and equipment as necessary.
• Clean and sterilize instruments and dispose of contaminated supplies as needed.
• Answer and direct all phone calls appropriately.
• Effectively communicates and works well with other staff.
• Help patients to navigate patient portals as needed.
• Adheres to assigned projects/tasks.
• Volunteers for special assignments/projects.
• Performs other assigned duties and be flexible to cover areas as needed.
• Perform basic reception and billing functions.
• Other duties as assigned.

LINES OF REPSONSIBILITES:

(Chain-of-command)

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT (ADA)

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

Yes

Kneeling

Yes

Must be able to assist other employees with lifting more than 20 lbs.

Yes

Walking

Yes

Light/moderate carrying up to 20 lbs.

Yes

Yes

Straight pulling

Yes

Yes

Pulling hand over hand

Yes

Pushing

Yes

Repeated bending

Yes

Yes

Reaching above shoulder

Yes

Yes

Yes

Climbing Ladders

No

Dual simultaneous grasping

Yes

Depth Perceptions needed

Yes

Ability to see

Yes

Yes

Operating office equipment

Yes

Twisting

Yes

Operating mechanical equipment

Yes

No

Ability to read and write

Yes

Ability to Count

Yes

Ability to hear verbal communication without aid