MEDICAL ASSISTANT / FRONT DESK

HESS SPINE AND ORTHOPEDICS LLC; Town of Clarkstown (NY); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Job summary

HESS SPINE AND ORTHOPEDICS LLC in Town of Clarkstown, NY is seeking an experienced Medical Assistant / Front Desk. Fluency in English and Spanish is required to communicate with patients and families.

The role supports provider clinics, schedules, educates patients, ensures confidentiality, and coordinates referrals for physical therapy, pain management, or imaging. Full-time, in-person; pay $26.00–$28.37 per hour.

Qualifications

• Must be fluent in English and Spanish for patient communication.
• Experienced Medical Assistant / Front Desk role expected.
• Knowledge of orthopedic care a plus.

Responsibilities

• Schedule provider clinics and ensure necessary files are ready.
• Educate patients and families about treatment plans.
• Ensure patient confidentiality and regulatory compliance.
• Facilitate referrals to PT, pain management, or imaging.
• Document all patient interactions accurately in records.

Skills

Clinic operations

Anatomy knowledge

Communication skills

Multi-tasking

Orthopedic practices

Bilingual English/Spanish

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

Job description

Overview

Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED MEDICAL ASSISTANT / FRONT DESK MUST speak fluent English and Spanish.

Duties

• Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
• Provide education and support to patients and their families regarding the provider's treatment recommendations.
• Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
• Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
• Document all interactions and updates in the patient's medical records accurately.

Skills

• Strong knowledge of clinic operations and medical practices.
• Solid understanding of human anatomy to effectively assess patient needs.
• Excellent communication skills for interacting with patients, families, and healthcare teams.
• Ability to manage multiple cases simultaneously while maintaining attention to detail.
• Knowledge of orthopedic practices is a plus.
• Speak fluent Spanish and English

This role requires a compassionate individual who is dedicated to patient care and satisfaction.

Job Type: Full-time

Pay: $26.00 - $28.37 per hour

Medical Specialty:

• Orthopedics
• Surgery

Schedule:

• 9 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• WOODBRIDGE NJ
• UNION
• CLIFTON
• HACKENSACK
• JERSEY CITY
• FAIRFIELD

Work Location: In person