Medical Assistant - Float Pool | Full-Time, Day Shift

LE01 Phelps County Regional Medical Center; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

Phelps Health in Missouri is seeking a Medical Assistant to deliver patient care under supervision of the clinic LPN/RN or physician. The role emphasizes organization, professionalism, excellent customer service, and multitasking in a fast-paced clinic setting.

Essential duties include vital signs, EKGs, medication verification and administration per provider orders, chart documentation, and specimen collection. The role also involves patient education about MyChart and training new staff.

Qualifications

• Must complete an accredited Medical Assistant program or equivalent experience.
• High school diploma required.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.

Responsibilities

• Provide patient care as delegated by clinic LPN/RN, physician or APP.
• Obtain vital signs, escort patients, and document data in the chart.
• Routes calls and messages to appropriate staff; acts as liaison between provider and patient.
• Assist with medication renewals, administration (oral, IM, SQ) and lab specimen collection.
• Educate patients about MyChart and coordinate pre-visit and post-visit activities.

Skills

Patient care

Vital signs

Communication

Infection control

Teamwork

Education

Medical Assistant program completion

High school diploma

Tools

MyChart

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Medical Assistant functions within his/her skill set in providing patient care as delegated by the clinic LPN/RN, physician or mid-level provider (APP). Must be well organized, displays a high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and able to perform in a fast-paced work environment.

Essential Duties and Responsibilities

• Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, notification of the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment.
• Provides direct interaction to patients in the clinic including escorting patients to rooms, obtaining vital signs, EKG’s, verification of medications, allergies, past medical/surgical/family history and chief complaint/visit reason according to provider preference, documenting accurate information in the patient chart in a timely manner.
• Routes phone messages, patient questions, and telephone communications to appropriate personnel.
• Acts as a general liaison between physician/APP and patient.
• Calls patients with normal/abnormal test results, answers questions and assists physician with return calls.
• Assists with renewal and authorization of medications and administers medications (oral, IM and SQ) as ordered.
• Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered.
• Completes necessary paperwork, prior authorization, referrals and documentation in a timely manner.
• Monitors supply inventory, assuring adequate supplies, cleans and stocks exam areas.
• Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for My Chart.
• Assists in orientating and training new medical assistants.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, works as a team and meets attendance/punctuality requirements.

Education

• Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant or Registered/Certified as a Medical Assistant.
• High school diploma.

Work Experience

• One-year Medical Assistant or other medical specialist experience preferred but not required.
• Medical Clinic experience preferred.

Certification / License

• Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred.
• American Heart Association Basic Life Support certification required.

Mental / Physical Requirements

• Considerable mental concentration required.
• Lifting up to 35 lbs., turning activities and nearly constant walking required.
• Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

• Frequent exposure to infectious disease and hostile persons at times.
• Frequent exposure to communicable disease via blood and other body fluids.
• Minimal physical discomfort.

About Phelps Health

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and is overseen by a five-member elected board. Phelps Health employs more than 1,900 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics located in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri.