Medical Assistant Float Pool

Intermountain Healthcare Inc.; Murray (UT); On-site; USD 28,000 - 39,000; Full time

Job summary

Intermountain Health McKay-Dee Hospital in Ogden, Utah is seeking a Medical Assistant for an ambulatory clinic. You will assist clinicians, gather information for visits, and communicate with patients by phone or in person.

Work is full-time, 40 hours/week, with variable clinic hours (Mon-Fri 7:30am-5:30pm). Minimum qualifications include MA program completion or 1 year MA experience or Utah RN/LPN license, BLS, basic computer skills, and strong communication.

Qualifications

• Completion of Medical Assistant program or 1 year MA experience or active RN/LPN license in Utah.
• Current BLS for healthcare providers.
• Basic computer skills (word processing, data entry).
• Professional communication and interpersonal skills.
• Ability to protect PHI and privacy of patients.
• Utah MA residency possible if MA experience <1 year.

Responsibilities

• Provide patient care under clinician supervision and gather information relevant to the visit.
• Communicate with patients via phone and in-person modalities.
• Collaborate with cross-functional teams to deliver high-quality patient care.

Skills

Communication skills

Patient care

Team collaboration

Attention to detail

Privacy handling

Education

Medical Assistant program completion

RN/LPN license (Utah)

BLS certification

Tools

EMR systems

Word processing

Data entry

Job description

Job Overview

Job Description: A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Shift Details: 40 hours/week, Full Time. Clinic hours will vary, but are typically Monday- Friday 7:30am-5:30pm. Unit/Location: McKay Dee- Float Pool. Location: Intermountain Health McKay-Dee Hospital, Ogden, Utah. Scheduled Weekly Hours: 40.

Key Responsibilities

• Provide patient care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.
• Communicate clearly with patients seeking care through different modalities including telephone and in-person interactions.
• Collaborate with cross functional teams to collaborate on patient care and provide high quality care. Attention to detail and follow-through are key components in helping to provide the care that is needed.

Minimum Qualifications

• Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah
• Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
• Utah Only: If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program

Preferred Qualifications

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA

Physical Requirements

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Compensation and Benefits

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. The hourly range: $20.07 - $28.59. Intermountain offers employees up to $5,250 annually for education assistance and partners with schools for debt free programs. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up‑front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

Equal Opportunity Statement

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Recruitment Process

At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Contact and Accessibility

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Additional Information

All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. Thanks for your interest in continuing your career with our team!