Medical Assistant - Float - Full Time

Griffin Hospital; Derby (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

Griffin Health in Derby, Connecticut, seeks a Medical Office Assistant/Medical Assistant to support patient flow, prepare exam rooms, and manage charting and referrals. The role includes documenting patient history, collecting specimens, and patient education as needed.

Responsibilities also cover handling phone calls, scheduling, and administrative tasks while maintaining accurate medical records and coordinating prior authorizations and surgical bookings.

Qualifications

• High School Diploma or GED (required).
• Experience with electronic medical records is required.
• Three months experience in phlebotomy.
• Experience working in a surgical office is strongly preferred.
• Must possess strong customer service skills and the ability to multi-task.

Responsibilities

• Fulfills patient care responsibilities as assigned, including organizing patient flow and preparing exam rooms.
• Documents patient history, charting, collecting specimens, relaying instructions to patients, and assisting as needed.
• Performs patient screening, including documenting patient history, performing medication reconciliation and obtaining vitals; assists doctor with exams as necessary.
• Assists office coordinator with answering phones, scheduling appointments, and other administrative duties as needed.
• Manages and updates patient medical records, referrals and prior authorizations.
• Maintains inventory of clinical equipment and supplies, including ordering and restocking.
• Obtain prior authorizations and book surgeries as needed.

Skills

Customer service

Multitasking

Education

High School Diploma or GED

Medical Assistant/Medical Office Assistant diploma (preferred)

Tools

Electronic Medical Records (EMR)

Job description

Griffin Health is an independent, not-for-profit healthcare system in Derby, Connecticut, dedicated to person-centered, high-quality care for over 130,000 residents. Anchored by Griffin Hospital—a 160-bed acute care community teaching hospital and Planetree International’s flagship facility—Griffin Health emphasizes kindness, respect, and active patient engagement.

Recognized nationally and internationally for clinical excellence, patient satisfaction, and social responsibility, Griffin has earned honors such as Newsweek’s “World’s Best Hospital” list for the last 5 consecutive years, LOWN Institute’s top state ranking for outcomes, and Becker’s “100 Best Community Hospitals” designation, as well as Fortune'sMagazine's "100 Best Companies to Work For". The organization fosters a supportive, wellness-focused work environment with programs like Griffin AgeLess, empowering caregivers to thrive physically, emotionally, and professionally. Through innovation, community outreach, health education, and food-security initiatives, Griffin Health advances whole-person healing and strengthens the communities it serves.

Griffin’s suburban atmosphere offers an easy commute, away from congested cities with easy to find free parking. Employees can also take advantage of generous benefits and wellness programs that add distinct advantage in its employee compensation.

MAIN FUNCTION:

• Fulfills patient care responsibilities as assigned, including organizing patient flow, preparing exam rooms, accompanying patients to exam rooms.
• Documents patient history, charting, collecting specimens, relaying instructions to patients, and assisting patients as necessary.
• Performs patient screening, including documenting patient history, performing medication reconciliation and obtaining vitals.
  Assists doctor with physical exam and office procedures as necessary.
• Assists office coordinator with answering phones, scheduling appointments, and other administrative duties as needed.
• Manages and updates patient medical records, manages referrals and prior authorizations.
• Maintains inventory of clinical equipment and supplies, including ordering and restocking when necessary.
• Obtain prior authorizations and book surgeries as needed.

*Additional responsibilities as needed.

*Required to float to other GFP offices/locations based on business need.

EDUCATION:High School Diploma or GED. Graduate of recognized Medical Assistant/ Medical Office Assistant diploma program preferred.
EXPERIENCE:

Experience working in a surgical office strongly preferred.

Must possess strong customer service skills and must be able to multi-task.

Experience with electronic medical records is required.

Education

Required

High School or better.

Experience

Required

Three months experience in phlebotomy

Licenses & Certifications

Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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