Medical Assistant (Float) - Diverse Clinic Support

Heritage Medical Associates; Franklin (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Heritage Medical Associates in Franklin, TN is seeking a Medical Assistant to support clinicians with clinical, administrative, and clerical tasks. The role may float to multiple clinics and requires teamwork, patient interaction, and compliance with regulatory standards.

Qualifications include a high school diploma or equivalent, completion of a Medical Assistant training program (or nursing background), CPR certification, and experience with EHR systems such as Allscripts.

Qualifications

• Ability to communicate clearly and professionally with patients and team members.
• Experience with electronic health records (EHR) is preferred, especially Allscripts.
• CPR certification is required.
• High school diploma or equivalent is required along with a Medical Assistant training program or nursing background.

Responsibilities

• Gathers clinical data and maintains documentation in the patient chart.
• Notifies physician of patient status and prepares charts for visits.
• Triage patients via in-person, phone, and portal messages.
• Admin duties: scheduling, referrals, and insurance verifications.
• Clerical duties: answering calls, ordering supplies, and maintaining chart integrity.

Skills

Communication

Customer service

Teamwork

CPR certification

Education

High School Diploma or Equivalent

Medical Assistant training program certificate

Nursing program

Tools

Allscripts

Job description

Heritage Medical Associates in Franklin, TN is seeking a Medical Assistant to support clinicians with clinical, administrative, and clerical tasks. The role may float to multiple clinics and requires teamwork, patient interaction, and compliance with regulatory standards.

Qualifications include a high school diploma or equivalent, completion of a Medical Assistant training program (or nursing background), CPR certification, and experience with EHR systems such as Allscripts.