Medical Assistant - FLOAT

Orlando Health; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

Health insurance

Paid parental leave

Flexible leave options

Pet insurance

Job summary

Orlando Health is seeking a Medical Assistant FLOAT to provide patient care under the direction of a physician or APP in a vibrant ambulatory setting. Candidates must have a high school diploma and complete Medical Assistant training.

Responsibilities include assisting physicians during examinations, documenting treatments, and ensuring compliance with Orlando Health policies.

Benefits include education reimbursement, health wellness programs, and generous PTO. Bilingual skills are highly preferred for this role.

Qualifications

• Effective communication with patients and families.
• Knowledge of medical/legal issues and patient rights.
• Competency in specific tasks as defined by the practice.

Responsibilities

• Perform patient care under supervision in an ambulatory care setting.
• Assist physician or APP during examinations and procedures.
• Document treatments and procedures accurately.
• Participate in Quality Assurance and activities as assigned.

Skills

Bilingual communication

Patient care

Professional communication

Clinical judgment

Education

High school diploma or equivalent

Medical Assistant training

Job description

Position Summary

Medical Assistant FLOAT. Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting. Schedule hours may vary. Department: Float Department. Location: Main Office, 2150 Via Bella Blvd, Land O Lakes FL 34639. Bilingual highly preferred. Mileage is paid.

Benefits

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well‑being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work‑Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age‑specific needs of the patients on his or her assigned department and/or unit.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education / Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required.

Licensure / Certification

• Maintains current American Heart Association BLS Healthcare Provider Certification.
• if hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire:
  
  • Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) (www.nhanow.com).
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org).
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com).
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com).
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com).
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com).
  • Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org).
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case‑by‑case basis.

EEO Statement

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.