Medical Assistant Float

Hometown Urgent Care; Cleveland (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Hometown Urgent Care is seeking a Medical Assistant to support physicians in clinical and administrative tasks across Euclid and Mentor clinics. You will take patient histories, record vital signs, perform basic testing, phlebotomy, injections, and manage lab paperwork while maintaining HIPAA standards.

The role requires familiarity with EMR systems, independence, and CPR certification, with 1–2 years of prior clinic experience preferred.

Qualifications

• 1-2 years experience in a physician practice or clinic preferred.
• Basic computer skills including EMR usage.
• Ability to work independently with good clinical judgment.
• CPR certification required.

Responsibilities

• Take patient history and obtain vital signs.
• Perform basic testing such as vision, hearing, urine screens, EKGs, and PFTs.
• Perform phlebotomy for lab samples.
• Complete paperwork for lab tests.
• Administer injections and document per policy.
• Conduct point-of-care testing (strep, flu, glucose, urinalysis).
• Dispense and document medications and treatments.
• Maintain sterile technique and proper instrument sterilization.
• Schedule records and coordinate ancillary care.
• Assist providers with exams and testing (pelvic, eye/ear irrigations, splints).
• Perform occupational medicine testing (drug screens, audiograms, DOT).
• Maintain HIPAA confidentiality and aid patient education.
• Keep exam rooms stocked and equipment functional.
• Handle registrations, insurance clarifications, and payments.
• Travel to care centers within designated region.
• Train team members and support continuous care.

Skills

Vital signs

Patient history

Discretion & judgment

CPR certification

Independence

Tools

EMR

Job description

At Hometown Urgent Care, we are dedicated to providing exceptional healthcare services with a focus on patient care and well-being. Our team is committed to delivering quality care in a supportive and dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient service.

Overview

As a Medical Assistant at Hometown Urgent Care, you will play a crucial role in supporting healthcare delivery by assisting healthcare professionals in various clinical and administrative tasks. Your contribution will be vital in ensuring the safety, welfare, and comfort of our patients.

This position will require shifts at both the Euclid and Mentor clinics

Duties

• Responsible for taking patient history and obtain vital signs
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing.
• Perform necessary phlebotomy for collection of laboratory samples.
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue, and culture samples.
• Able to perform subcutaneous, intradermal, and intramuscular injections and accurately complete paperwork according to policy for that procedure.
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels.
• Dispense and document medications and other treatment modalities.
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave.
• Schedule and coordinate necessary records for ancillary care for patients.
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation)
• Perform occupational medicine testing such as: urine drug screens, breath alcohol testing, audiogram, and DOT physicals
• Maintain confidentiality with all patient information (HIPAA).
• Ensures equipment is in working order. Reports equipment malfunctions to manager.
• Logs laboratory procedures completed. Processes related paperwork using computer equipment as directed.
• Responsible for patient call backs, scheduling physician referrals; specialist’s referrals and pharmacy issues; and patient’s education.
• Maintains examination rooms, sterilization of equipment and stocks necessary medical supplies.
• Performs duties to ensure good patient flow.
• Registration duties: explain to patients' accepted insurances and those out of network and knowledgeable of all pricing. Properly collect and record payments, complete registration screen in a timely manner.
• Travel to care centers within designated region
• Protects patients' rights by maintaining confidentiality of personal information
• Cleans and stocks the site with other members of the team
• Training other team members.
• Additional job responsibilities may be assigned.

• 1-2 years previous experience working in a physician practice or clinic setting is preferred.
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment.
• Ability to complete and maintain CPR certification

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance