Medical Assistant Family Medicine

Banner Medical Group; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Medical Group is seeking a Medical Assistant in Scottsdale, AZ. You will work with providers to deliver patient-centered care in a fast-paced clinic, supporting exams, procedures, and care coordination.

Responsibilities include vital signs, phlebotomy as needed, scheduling, records management, and maintaining a clean clinical environment while ensuring patient safety and comfort.

Qualifications

• Must have MA certification and BLS certification.

Responsibilities

• Prepare patients for exams by taking vital signs and documenting chief complaint.
• Assist providers with exams and minor in-office procedures.
• Coordinate referrals, authorizations, and scheduling of tests and treatments.
• Provide clerical support including documentation for billing and medical records.
• Maintain clean and disinfected exam rooms and equipment per OSHA guidelines.
• Order supplies and manage medication-related tasks and recalls.
• Communicate with patients and families to support care and on-going treatment.

Skills

Computer skills with medical software

Interpersonal and communication skills

Multitasking and priority management

Teamwork and collaboration

Education

High school diploma / GED

Completion of approved medical assistant training program

Active Medical Assistant Certification (RMA/CMA/CCMA/NCMA)

BLS certification

Arizona Fingerprint Clearance Card

Tools

EMR software

Job description

About This Position

Primary City/State: Scottsdale, Arizona Department Name: Family Medicine-Raintree Work Shift: Day Job Category: Clinical Care

Banner Health's family medicine doctors form deep and meaningful partnerships with their patients by delivering important preventative care, helping patients manage conditions or offering support and guidance when health symptoms arise.

As a Medical Assistant, you'll work alongside providers and healthcare professionals who are dedicated to delivering an exceptional patient experience. Our clinic offers a welcoming, patient-focused environment where you can apply your passion for patient care and teamwork. We are an energetic, fast-paced team that serves a diverse patient population.

Location: Banner Health Center Raintree - 8901 E Raintree Dr, Suite 150, Phoenix, AZ
Schedule: Monday - Friday, five 8-hour shifts with possibility of four 10-hour shifts.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area.

Position Summary

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Core Functions

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperone as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
8. This position will complete all necessary onboarding/orientation activities, including simulation training, as needed or directed.
9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts such as employees of other health care institutions, community providers and agencies concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use.
• BLS certification required.
• Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

Preferred Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health make the Banner Journey unique and fulfilling for every employee.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions.