Medical Assistant - Family/Internal Medicine

Anna Jaques Hospital; Exeter (NH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and comprehensive bene

Job summary

Core Physicians in Exeter, NH is seeking a Medical Assistant to provide clinical, clerical, and business support under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant, or Physician. This role supports the care team and ensures patients receive exceptional care and service throughout the healthcare experience.

The position offers a Monday-Friday schedule with no weekend rotations, opportunities for professional growth, and a collaborative physician-led environment

Qualifications

• High School Diploma or GED.
• CMA, RMA, or CCMA certification/registration required within six months of hire, or credentialing through a formal training program that includes competency testing.
• Basic Life Support (BLS) certification required within six months of hire.

Responsibilities

• Perform pre-visit preparation, obtain vital signs, complete medication reconciliation, and assist providers during examinations and procedures.
• Clean and prepare instruments for sterilization as required.
• Ensure examination rooms are cleaned, organized, and properly stocked.
• Utilize standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and process prescription refills.
• Respond to patient phone calls and portal messages on the same day in accordance with established workflows and messaging policies.
• Schedule pre-admission and diagnostic testing as needed.
• Conduct follow-up calls with patients after surgical procedures when appropriate.
• Assist with daily front-office operations, including: greeting, check-in/check-out, appointment scheduling, telephone support, and managing patient records.
• Collect co-pays and patient balances, posting payments and adjustments, balancing daily journals.
• Adhere to Core Physicians policies, participate in daily huddles, and collaborate with care team members to ensure coordinated patient care.
• In designated practices, perform medical scribing duties and enter provider-directed orders.

Education

High School Diploma or GED

CMA, RMA, or CCMA certification/registration required within six months of hire, or credentialing through a formal training program that includes competency testing

Basic Life Support (BLS) certification required within six months of hire

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provide support to the practice in the functional areas of clerical, clinical and business under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant or Physician.

Job Description:

Location: 21 Hampton Road, Exeter NH
Schedule: Mon - Fri 8:30 a.m. - 5:00 p.m.

Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families throughout the Seacoast region. With more than 200 healthcare providers representing 20 specialties, we deliver comprehensive, patient-centered care supported by collaboration, innovation, and compassion.

Through our close partnership with Exeter Hospital, patients benefit from seamless access to coordinated care within a trusted healthcare network.

At Core Physicians, you'll find a supportive workplace that values teamwork, professional growth, and exceptional patient care. Every team member plays an important role in advancing our mission and making a positive impact in the communities we serve.

Why Join Core Physicians?

• Competitive pay and comprehensive benefits beginning on your first day of employment
• Medical, dental, vision, and retirement benefits
• Career advancement opportunities and continuing education support
• Standard weekday schedule (Monday-Friday)
• No weekend and holiday rotations that support work-life balance
• Collaborative, physician-led organization that values employee input and innovation
• Free onsite parking
• Convenient locations throughout the Seacoast region
• Respectful, patient-centered culture focused on quality care

Position Summary

The Medical Assistant provides clinical, clerical, and business support to the practice under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant, or Physician. This role is an integral part of the care team and helps ensure patients receive exceptional care and service throughout their healthcare experience.

Qualifications

Required Education

• High School Diploma or GED

Required Certifications

• For hires after November 28, 2011: CMA, RMA, or CCMA certification/registration required within six months of hire, or credentialing through a formal training program that includes competency testing
• Basic Life Support (BLS) certification required within six months of hire

Essential Responsibilities

Clinical Support

• Perform pre-visit preparation, obtain vital signs, complete medication reconciliation, and assist providers during examinations and procedures.
• Clean and prepare instruments for sterilization as required.
• Ensure examination rooms are cleaned, organized, and properly stocked.
• Utilize standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and process prescription refills.

Patient Communication

• Respond to patient phone calls and portal messages on the same day in accordance with established workflows and messaging policies.
• Schedule pre-admission and diagnostic testing as needed.
• Conduct follow-up calls with patients after surgical procedures when appropriate.

Administrative Support

• Assist with daily front-office operations, including:Patient greeting, check-in, and check-outAppointment schedulingTelephone support and message managementOrganizing, filing, retrieving, and copying patient recordsCollecting co-pays and patient balancesPosting payments and adjustmentsBalancing daily journals

Team-Based Care and Compliance

• Adhere to all Core Physicians policies, procedures, and federal regulations, including patient confidentiality requirements, quality assurance standards, safety protocols, environmental standards, and infection control practices.
• Participate in daily team huddles and complete assigned follow-up actions.
• Collaborate effectively with providers and care team members to ensure clear communication and coordinated patient care.

Documentation and Scribing

• In designated practices, perform medical scribing duties by accompanying providers during patient visits and documenting encounters accurately and efficiently.
• Enter provider-directed orders, including laboratory requests, referrals, and prescriptions.

Performance and Coverage

• Monitor care team metrics and contribute to improvement initiatives and outcome tracking.
• Provide coverage for other Core Physicians offices as needed based on organizational priorities.
• Perform additional duties as assigned.

Pay Range:

$20.00 - $29.49

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geographyof work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled