Medical Assistant - ENT Clinic, Main Campus, 80 Hours, Days

The MetroHealth System; Cleveland (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional certification incentives

Medical/dental insurance

OPERS retirement

Job summary

The MetroHealth System in Cleveland seeks a Medical Assistant for the ENT Clinic at Main Campus. This 80-hour bi-weekly, day-shift position supports providers with patient intake, basic screenings, and procedures in an outpatient setting.

You will register patients, collect specimens, administer vaccines and meds as directed, perform vital signs and EKGs, and assist with sterile and non-sterile procedures. A Medical Assistant program and BLS are required; commitment to quality care is essential.

Qualifications

• HS Diploma or GED required.
• Completion of a Medical Assistant program and relevant work experience.
• Current Basic Life Support (BLS) certification or ability to obtain within 90 days.
• Knowledge of basic medical procedures and terminology.
• Strong communication and organizational skills.
• Ability to work in a fast-paced outpatient setting with multiple providers.

Responsibilities

• Scheduling patients, obtaining pre-authorizations, registering patients.
• Performing basic medical screenings.
• Vital signs, specimen collection, EKGs, etc.
• Medication administration as directed by the provider.
• Wound care and dressing changes.
• Assist providers with sterile and non-sterile procedures.
• Collaborate with RNs, LPNs, NPs, and MDs.

Skills

Scheduling

Vital signs

Pre-authorizations

Registering patients

Specimen collection

EKGs

Medication administration

Wound care

Procedural assistance

Communication skills

Education

HS Diploma or GED

Medical Assistant program completion

Tools

Epic EMR

Job description

Medical Assistant - ENT Clinic, Main Campus, 80 Hours, Days (Job ID: 38284)

For nearly two centuries, the MetroHealth System’s mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our expansive ambulatory network, we go into the community to provide excellent primary and specialty care. We are dedicated to enhancing healthcare access across our service area to address the overall needs of our patients and reduce healthcare disparities.

Location: METROHEALTH MEDICAL CENTER|CLEVELAND, OH

Bi-weekly Hours: 80

Shift: Days

Post Date: 08/31/2026

Salary: Negotiable

Close Date: 09/28/2026

Category: Allied Health/Clinical Non Professional

Employment Type: Employee

MetroHealth offers industry-leading benefits, including tuition reimbursement, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).

Primary Patient Population

• Outpatient Setting

* Different clinics will offer an opportunity to experience specific patient populations

Primary skills utilized/learned

• Scheduling patients, obtaining pre-authorizations, registering patients, gathering/analyzing payor data
• Performing basic medical screenings
• Vital signs, specimen collection, bladder scan, EKGs, etc.
• Medication & Vaccination administration
• Wound care (suture/staple removal)
• Assist providers with sterile and non-sterile procedures
• Splinting and bandaging

Personnel Medical Assistant will work with

• RNs, LPNs, Nurse Practitioners (NPs), Medical Doctors (MDs)

Required Qualifications

• HS Diploma or passage of a high school equivalency exam.
• Completion of a Medical Assistant program and has work experience in a Medical Assisting or acute patient care capacity, including school-sponsored externships.
• Completion of a Medical Assisting-comparable military educational program for medics/hospital corpsman with an honorable discharge (if applicable).
• Current Basic Life Support (BLS) certification for the American Heart Association (AHA) or obtain within 90 days of hire.
• Knowledge of basic medical procedures and medical terminology.
• Possesses critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and exercise sound judgment, as well as organizational, multi-tasking, and problem-solving skills in a fast-paced environment with multiple providers.
• Basic computer and data entry skills.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrates flexibility, initiative, and a strong work ethic.
• Able to work in assigned area(s) and any other clinic based on operational needs.

Preferred Qualifications

• 6 months of clerical experience and experience related to patient care.
• Active certification as a Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA), Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
• 1 year of work experience in medical billing, patient registration, and/or patient scheduling.
• Education related to medical billing, patient registration, and/or patient scheduling from an accredited institution.
• Possess a current certification as a Certified Healthcare Access Associate (CHAA) from the National Association of Healthcare Access Management (NAHAM).
• Experience calculating proper dosage and administering specific medications under the direction of the provider, particularly pediatric immunizations, and converting across measurement systems.
• Experience performing point of care testing, CLIA waived testing, wound care, dressing changes, specimen collection, and phlebotomy.
• Experience assisting with various procedures and tests, such as pulmonary function tests.
• Experience with Epic In-Basket management.
• For ENT, Ortho, and Surgery Clinics: Experience assisting with external fixator removal, flex sigmoidoscopy, hemorrhoid banding, collars, cast removal, incision & drainage, cystoscopy set up and clean up, thyroid fine needle aspiration biopsy, reductions, and splint placement.

Physical Requirements

• May sit, stand, stoop, bend, and walk intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Ability to lift 250-300 pounds with assistance.
• Ability to push/pull up to 500 pounds with assistance.
• Requires some exposure to communicable diseases or body fluids.
• Requires some exposure to chemicals and cleaning products.