Medical Assistant, ENT - Atrius Health

Taleo; Dedham (MA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive and recognition programs

Equity stock purchase plan

401k contribution

Job summary

Atrius Health is seeking a Medical Assistant for ENT to support clinicians with routine procedures, pre-visit preparation, and EMR updates. The role emphasizes accurate data entry, patient communication, and efficient workflow in a fast-paced clinic.

You will perform point-of-care waived tests, assist with exams, and ensure proper documentation while interacting with patients and families in eastern Massachusetts.

Qualifications

• High School diploma or equivalency certificate recognized by an accredited institution or governmental unit.
• Medical Assistant Certification required.
• Associate degree in medical assisting or graduate of medical assistant certification program preferred.
• BLS certification strongly preferred or obtainable within 30 days of hire.
• Experience in a clinical or customer service setting typically 1+ years; degree may substitute for experience.

Responsibilities

• Facilitate efficient flow of patients to maximize appointment availability.
• Greet and escort patients to exam rooms following policy.
• Prepare patients for examination; measure vital signs.
• Assist clinicians with routine procedures and tests; advise on pre-visit testing.
• Update the EMR with medical information; ensure demographic, medication, allergies and chief complaints are current.
• Keep patients informed of visit status and delays.
• Reconcile medications and manage refills; discontinue inactive prescriptions.
• Resolve minor patient concerns and complaints.
• Order and perform point-of-care waived tests (strep, urine, hCG, glucose).

Education

High School diploma or equivalency certificate

Medical Assistant Certification

Associate degree in medical assisting

Graduate of medical assistant certification program

American Heart Association BLS certification

Tools

EMR experience

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Medical Assistant, ENT - Atrius Health (2380921)

Medical Assistant, ENT - Atrius Health - 2380921

Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision‑making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre‑visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians.

Primary Responsibilities:

• Provides efficient flow of patients to optimize patient appointment availability


• Greets and escorts patients to exam rooms according to policy and procedures


• Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height


• Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre‑visit testing required for exams specific to the department


• Ensures patients’ electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date


• Keeps patients informed of visit status, unforeseen delays and other relevant information


• Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active


• Assists in resolving minor patients’ concerns and complaints as appropriate


• Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification

Preferred Qualifications:

• Associate degree in medical assisting or graduate of medical assistant certification program


• Current American Heart Association Basic Life Support (BLS) strongly preferred or the ability to obtain within 30 days of hire


• Experience typically acquired through 1+years of experience in a clinical or customer service setting as determined by the department (a bachelor’s or associate degree may be substituted for experience)


• Knowledge of reagent stability and storage


• Understands the testing procedure and factors influencing test results


• The ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $25 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.