Medical Assistant - East Side Clinic

Primary Health Care, Inc (PHC); Des Moines (IA); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Generous PTO

License reimbursement

CE reimbursement

401k with match

Medical insurance

Vision insurance

Life & disability insurance

FSAs / HSA

Pet insurance discount

Job summary

Primary Health Care, Inc (PHC) is seeking a Medical Assistant to support clinical care and administrative duties at East Side Clinic in Des Moines. You will work with a multidisciplinary team to welcome patients and uphold safety and infection control standards.

You will assist with exam preparation, rooming, vital signs, and documentation in the EHR, while performing procedures under licensed supervision. The role offers a competitive hourly wage, shift differential, mileage reimbursement, and

Qualifications

• High school diploma or equivalent.
• One year of related clinical experience or completion of medical assisting program.
• Effective verbal and written communication skills.
• Excellent interpersonal, teamwork and collaboration skills with diverse individuals.
• Organizational and priority setting skills.
• Professional skills with composure and empathy.
• Basic computer skills with Microsoft Office and EHR proficiency.
• BLS certification and Mandatory Reporter certification for Iowa to be obtained during Introductory Period.

Responsibilities

• Collaborates with the Patient Care Team to provide needed healthcare in a clinic setting.
• Prepares for exams and assists the provider; manages patient rooming and vitals.
• Documents care in the electronic health record and processes prior authorizations and referrals.
• Performs point-of-care testing per CLIA guidelines; administers medications and immunizations per orders.
• Provides patient education appropriate to age and learning needs.
• Maintains infection control, restocks supplies, and handles instrument transport.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Teamwork

Organization

Problem solving

Computer skills

Education

High school diploma or equivalent

Medical assisting program completion

BLS/CPR certification

Mandatory Reporter Iowa

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

As a Medical Assistant at PHC you will support the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff. You will work in accordance with standard and scope established by PHC policies and procedures and will perform work with special consideration for patient safety and infection control policies and procedures. You will work collaboratively with a multidisciplinary team to welcome patients to a safe and inclusive environment and to engage patients in holistic care.

In this position, you will be based at East Side Clinic in Des Moines and scheduled Tuesday 8 AM - 8 PM, Wednesday 8 AM - 5 PM, Thursday 8 AM - 8 PM, and Friday 8 AM - 5 PM with Monday Off. You will be scheduled for the Saturday rotation working 9 AM - 1 PM approximately once each month. This position is eligible for a $5.00 per hour shift differential when working a 3-hour shift either on a Saturday or after 5 PM on a weekday.

You may be asked to float to other PHC clinics on occasion. Mileage reimbursement and out-of-town bonus may apply.

What You Will Do

• Collaborates with assigned Patient Care Team and others to provide needed healthcare to patients in a clinic setting. Performs assigned workflows efficiently and effectively.
• Prepares for exam/procedure and assists provider as requested. Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow.
• Documents patient care accurately and timely in the electronic health record. Completes timely prior authorizations and referrals per established guidelines.
• Performs point-of-care testing per CLIA guidelines and other established workflows. Ensures service orders are completed timely. Administers medications, immunizations, and treatments per written or standing orders.
• Provides patient education appropriate to the patient’s age and identified learning needs.
• Completes and accurately documents quality controls per established process. Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures. Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.
• Performs other duties as assigned.

Qualifications You Need

Required

• High school diploma or equivalent.
• One year of experience in a medical assistant, patient care technician, certified nurse assistant, phlebotomy, or related clinical position or completion of medical assisting program from an accredited institution.
• Effective verbal and written communication skills.
• Excellent interpersonal, teamwork and collaboration skills with ability for a team approach to care plus develop and maintain effective working relationships with a diverse group of individuals.
• Organization and priority skills with detail orientation.
• Professional skills with ability to remain composed in all situations and show empathy.
• Basic computer skills with proficiency using Microsoft Office applications and electronic health record system.
• Effective problem‑solving skills.
• Licenses & Certifications: Current Basic Life Support for HealthCare Providers*; current Mandatory Reporter approved for the State of Iowa*.* Must be obtained with Introductory Period if not current.

Preferred

• Effective Medical Assistant skills with ability to utilize universal precautions in patient care.
• Work experience in a community health center or medical clinic.
• Effective verbal and written communication skills in Spanish.

We Take Care of Our People

Your experience and skills determine your base pay. The typical hiring range for this position is $18.65 - 23.32 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:

• Generous PTO accrual
• License/certification fee reimbursement*
• Paid time off for continuing education & continuing education reimbursement*
• 401k with company match
• Medical insurance
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
• Supplemental accident & critical illness insurance
• Discounted pet insurance

*Applies to positions requiring clinical licensure or certification.

Grow Your Career with PHC

We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assistant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.

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