Medical Assistant - Division of Developmental and Behavioral Pediatrics - Full-Time

cincinnatichildrens; Burnet (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Cincinnati Children's is seeking a compassionate Medical Assistant to support a fast-paced outpatient clinic in the Division of Developmental and Behavioral Pediatrics. You will work with providers and a multidisciplinary team to deliver patient-centered care while ensuring smooth clinic operations.

The MA will perform clinical and administrative duties, including vitals, injections, and patient education, in a day schedule with no weekends.

Qualifications

• High school diploma or equivalent.
• Graduate of a Medical Assisting program.
• OR completion of a formal medical services training program of the US armed forces OR 1 year of related work experience.

Responsibilities

• Room patients and obtain vital signs.
• Assist providers during exams and procedures.
• Collect medical histories and perform basic tests.
• Administer intramuscular injections, including vaccines.
• Complete administrative tasks including forms and documentation.
• Coordinate referrals and follow-up care.
• Support team communication and daily huddles.
• Maintain clinical stock and order supplies.

Education

Medical Assisting program graduate

Job description

Primary Location

MOB - 3430 Burnet Department

Amb Svcs DDBP Center Shift

Day (United States of America) Schedule

Full time Weekly Hours

40 FTE

1 Employee Status

Regular

JOB RESPONSIBILITIES

• Patient Care- Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
• Customer Service- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.
• Collaboration- Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere.
• Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
• Laboratory Work and Testing- May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.
• The Medical Assistant with the required training, education and demonstration of clinical competency, performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician.

JOB QUALIFICATIONS

• High school diploma or equivalent
• Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline

Medical Assistant (MA)

Division of Developmental and Behavioral Pediatrics (DDBP) Location: MOB, 3430 Burnet Ave., 3rd Floor Schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. (day shift only)

Position Summary

The Division of Developmental and Behavioral Pediatrics is seeking a compassionate, adaptable Medical Assistant to support a fast‑paced outpatient clinic serving children and young adults with autism, ADHD, developmental delays, and related conditions. The MA will work closely with providers and multidisciplinary team members to deliver high‑quality, patient‑centered care while ensuring smooth clinic operations.

Schedule & Work Environment

Hours: 8:30 a.m.-5:00 p.m. Occasional flexibility required; shifts may begin as early as 7:00 a.m. or end as late as 5:30 p.m.

Days: Monday-Friday

No weekends or evenings

Clinic Dynamic: Fast‑paced environment with approximately 8-10 providers per half‑day clinic

Provider Load: Each provider typically sees 4-6 patients per session

Travel: Not required at this time

Key Responsibilities

• Room patients and obtain vital signs, including manual blood pressures for Lupus patients.
• Assist providers during exams and procedures, such as joint injections and ultrasound evaluations.
• Collect and document detailed medical histories; perform basic tests as appropriate.
• Administer intramuscular (IM) injections, including vaccines.
• Complete administrative tasks including FMLA paperwork, lab entry, and school forms.
• Ensure compliance with clinic protocols and healthcare regulations.
• Coordinate referrals and follow‑up care to support comprehensive patient management.
• Facilitate team communication, including participation in daily huddles.
• Process medication refill requests under provider direction.
• Respond to live patient calls and triage concerns appropriately.
• Manage MyChart messages and route questions to appropriate team members.
• Maintain clinical stock for joint injections, splints, and braces.
• Collaborate with multidisciplinary team members including social workers, dieticians, pharmacists, and child life specialists.
• Support patient engagement by providing resources and guidance related to lifestyle modifications for chronic rheumatologic conditions.

Team Structure

25 Providers (MDs