Medical Assistant - Columbia, Lawrenceburg, and Spring Hill FLOAT

Tennessee Orthopaedic Alliance; Columbia (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, offering coverage across Columbia, Lawrenceburg, and Spring Hill. TOA emphasizes trust, respect, honesty, teamwork, and accountability in caring for patients and communities.

The Medical Assistant role supports clinical staff by ensuring excellent service, accurate documentation, and efficient patient flow. CPR certification is required, and one year of MA experience is preferred.

Qualifications

• Minimum 1 year of experience as a medical assistant.
• Experience in an orthopaedic environment is a plus.
• Strong focus on patient experience.
• CPR certification is required.
• Flexible and dependable with ability to handle changing schedules.
• Ability to work efficiently while maintaining patient care quality.

Responsibilities

• Communicate professionally with patients, physicians, and staff.
• Escort patients from waiting room to exam room politely.
• Obtain patient history, vitals, medications, allergies, and assist with examinations.
• Remove casts, splints, sutures, and dressings as directed by physician.
• Prepare and assist with procedures (e.g., aspirations, injections).
• Document patient visits in EHR with accurate medical details.
• Enter E&M/CPT codes and submit charges to coding department.
• Provide clear care plan instructions and patient education.
• Review patient charts for completeness.
• Clean and sanitize exam rooms between visits.

Skills

Patient care

Communication

Teamwork

Flexibility

Dependability

CPR certified

Tools

EHR system

Job description

Location: This is a float position covering our Columbia, Lawrenceburg, and Spring Hill locations. The employee will provide coverage for callouts and staffing needs based on provider schedule.

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, with more than 35 locations across the state. Our commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and Accountability guides how we work and how we care for our patients and communities.

Who We Are Defines How We Care

• Culture: A shared commitment to Trust, Respect, Honesty, Teamwork, Communication, Diversity, and taking accountability for our own actions with the belief that every one of us makes a difference.
• Patient Access: Setting the standard for orthopedic care in Tennessee with access to over 35 locations across the state, including Ambulatory Surgery Centers.
• Patient Experience: Building strong and authentic relationships with our patients and communities by unifying through consistent collaboration to deliver exceptional patient experiences.
• Financial Stewardship: Using sound judgement to make responsible financial decisions; minimizing waste and maximizing value.

Our TOA Medical Assistants play an important part in the daily operation of our clinics. This role partners with our clinical staff and administrative team members to ensure our patients receive excellent service. Our Medical Assistants demonstrate a deeply rooted compassion for helping our patients, and are committed to making sure our operations run smoothly.

Responsibilities

• Communicating effectively with patients, physicians, and other staff members in a professional and courteous manner.
• Politely escort patients from waiting room to exam room.
• Obtain patient medical history in electronic health records (EHR), vital signs, medication dosage and frequency, patient allergens, and assist with examinations.
• Remove casts, splints, sutures, and dressings as directed by physician.
• Prepare and assist provider with procedures if needed such as aspirations injections.
• Updating patient’s chart under the direction of the provider during patient visits, recording detailed information into the electronic health records (EHR) system, including medical histories, physical examinations, and treatment plans while using medical terminology and abbreviations.
• Entering E&M/CPT codes and submitting charges to the coding department.
• Document and provide patients with clear instructions regarding their care plan.
• Provide patient education and review home exercise programs.
• Review patient charts for completeness.
• Clean and sanitize exam rooms in between patient visits.

Requirements

• You have at least one year of experience working as a medical assistant. Experience in an orthopaedic environment is a plus.
• You have an exceptional focus on the patient experience. You are passionate about providing excellent care and compassion to our patients and their families
• You are energetic and have an enthusiastic pace at work. You are able to swiftly and accurately manage the flow of patients, without any diminishing focus on patient care.
• You are flexible. You understand that no two days may be the same, and it excites you to adjust to those changes.
• You are dependable. You have the capacity to be at work on-time, every day so our patients can receive the care they need in a timely manner
• You are CPR certified and trained.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.