Medical Assistant/Clinical Practice Assistant

Beth Israel Deaconess Medical Center; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant/Clinical Practice Assistant to join their team. This role offers the opportunity to make a significant impact on patient care by providing essential services such as scheduling, registration, and direct patient interaction. The ideal candidate will possess strong communication skills and a passion for helping others. With a focus on teamwork and customer service, this position is perfect for those looking to grow in a supportive healthcare environment. Join a dynamic team committed to excellence in patient care and make a difference in the community.

Qualifications

• High School diploma or GED required.
• Basic familiarity with computers and web-based applications.
• MA, EMT, CNA, LNA certificate or diploma preferred.

Responsibilities

• Assist patients and provide accurate information in a courteous manner.
• Prepare schedules and maintain patient confidentiality.
• Perform check-in and data entry for billing processes.

Skills

Patient Communication

Data Entry

Customer Service

Basic Computer Skills

Team Collaboration

Education

High School diploma or GED

MA, EMT, CNA, LNA certificate

Tools

Computer Systems

Job description

Medical Assistant/Clinical Practice Assistant

Join to apply for the Medical Assistant/Clinical Practice Assistant role at Beth Israel Deaconess Medical Center

Medical Assistant/Clinical Practice Assistant

1 week ago Be among the first 25 applicants

Join to apply for the Medical Assistant/Clinical Practice Assistant role at Beth Israel Deaconess Medical Center

Job Type: Regular

Time Type: Full time

Work Shift: Rotating (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides patient services including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers.

Job Description:

Essential Responsibilities:

• Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Takes complete and accurate information from patients/callers, prioritizes information and facilitates communication of information to providers.
• Prepares schedules, patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by e-mail, fax, etc.
• Performs check-in, registration, and verification of demographic and fiscal information utilizing a computer system.
• Enters data from visit tickets and ensures that information is complete, accurate and timely to facilitate the billing process.
• Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
• Verifies patient schedule to assure patient was seen and enters billing tickets into system.
  
  

Required Qualifications:

• High School diploma or GED required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
  
  

Preferred Qualifications:

• Phlebotomy certificate
  
  

Competencies:

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Beth Israel Deaconess Medical Center by 2x

Get notified about new Medical Assistant jobs in Boston, MA.

Pediatric Urgent Care - Medical Assistant (Full-Time/Part-Time) Dedham, MA

Keep your MA license Active • Only ＄100 year • No MLS fees or Realtor dues

Pediatric Urgent Care - Medical Assistant (Part-Time) Saugus, MA

Medical Assistant, Neurology, 40hr - Days

Pediatric Urgent Care - Medical Assistant (Full-Time/Part-Time/Per Diem) Saugus, MA

Pediatric Urgent Care - Medical Assistant (Full-Time) Saugus, MA

Pediatric Urgent Care - Medical Assistant (Per Diem) Saugus, MA

Pediatric Urgent Care - Medical Assistant (Part-time) Braintree, MA

Medical Aide - Cardiology - 40 hours (Days Mon-Fri)

Pediatric Urgent Care - Medical Assistant (Full-Time) Braintree, MA

Clinic Assistant position on Yawkey 6 (20 hrs/week)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.