Medical Assistant (Clinical Partner)

HarmonyCares; Grand Rapids (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Tuition reimbursement

Paid time off

Paid orientation & training

Daytime hours

Job summary

HarmonyCares is seeking a Clinical Partner (Medical Assistant) to support primary care physicians, nurse practitioners, and care teams in delivering in-home health services. The role involves preparing patients for visits, assisting clinicians, and coordinating transportation between appointments.

You will contribute to patient care plans, maintain accurate documentation, and uphold CLIA, OSHA, and HIPAA standards while enjoying daytime hours and a comprehensive benefits package.

Qualifications

• High School diploma or GED or equivalent.
• Graduate of an accredited Medical Assistant or related program; or 1 year MA/Phlebotomy experience.
• Current CPR certification per company guidelines.
• Knowledge of medical terminology.
• Basic computer literacy including EMR, iPad usage and GPS experience.
• Strong interpersonal communication and customer service skills.
• Must maintain a valid driver’s license and good driving record.

Responsibilities

• Support mission, vision and core values while delivering compassionate patient care.
• Coordinate care with Physicians, Nurse Practitioners and care management teams.
• Arrange daily travel itineraries and transport clinicians to appointments.
• Prepare patients for examinations or minor procedures as needed.
• Document patient care accurately and in a timely manner.
• Maintain compliance with CLIA, OSHA, and HIPAA guidelines.

Skills

Interpersonal communication

Customer service

Valid driver’s license

Medical terminology

Education

High School diploma or GED

Medical Assistant program graduate

1 year MA/Phlebotomy experience

Tools

EMR

iPad

GPS

Job description

Overview

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision– Every patient deserves access to quality healthcare.

Our Values– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Day Time Hours (no holidays/weekends)
• Manageable rosters and visits per day compared to a traditional practice environment
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.

Responsibilities

The Clinical Partner (Medical Assistant) will assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting.

Essential Duties and Responsibilities

• Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team
• Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination and treatment; May at times include preparing patients for minor procedures
• Secures patient consent forms, records patient care documentation accurately and in a timely manner
• Coordinates patient care as directed by Clinicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician
• Labels, stores and properly packages specimens for lab delivery
• Assists In identifying and closure of quality gaps
• Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record
• Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable)
• Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable)
• Attends required meetings and in-services

In this role you may work with. . .

• Primary Care Physicians
• Nurse Practitioners
• Clinical Teams
• Patients
• Patients Families

Qualifications

Required Knowledge, Skills, and Experience

• High School graduate or GED equivalent
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, related medical education/training program or 1 year of experience serving as a Medical Assistant or Phlebotomist
• Current CPR certification that meets Company guidelines
• Knowledge of medical terminology
• Basic computer literacy, including EMR, iPad, and GPS experience
• Strong interpersonal communication and customer service skills
• Must maintain a valid driver’s license and good driving record

Preferred Knowledge, Skills and Experience

• Certified Medical Assistant
• Six months of experience in patient care, preferably geriatric care
• Strong Phlebotomy skills
• Desire and ability to obtain MA certification with 180 days of hire

Conditions of this role to be aware of. . .

• Full range body motion including handling/lifting patients
• Ability to drive up to 150 miles daily in urban and/or rural setting
• Ability to lift/carry items weighing up to 50 lb
• Ability to read and understand road maps
• Sit or stand for long periods of time

Pay Transparency

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.