Certified Medical Assistant

Orlando Health; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

Comprehensive medical and dental benefits

Paid parental leave

Pet insurance

Job summary

Orlando Health is looking for a dedicated Medical Assistant to provide patient care under supervision in Orlando, Florida. You will support physicians or Advanced Practice Providers in an ambulatory setting, ensuring effective communication with patients while documenting care. Candidates must be high school graduates with Medical Assistant training or experience, and certifications such as the BLS Healthcare Provider are required. Benefits include tuition reimbursement, health programs, and retirement options, promoting work-life balance.

Qualifications

• High school diploma or equivalent is required.
• Completion of Medical Assistant training is mandatory.
• Current BLS Healthcare Provider Certification is required.

Responsibilities

• Perform patient care under supervision of a physician or APP.
• Assist and prepare patients for examination and procedures.
• Document patient data and treatments per policies.
• Maintain compliance with health and safety standards.

Skills

Dermatology experience

Effective communication

Patient care

Clinical judgment

Education

High school graduate or equivalent

Medical Assistant training

Tools

Electronic medical system

BLS certification

Job description

Position Summary

Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Preferred Experience

• Dermatology experience preferred.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department‑specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age‑specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education & Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.

Licensure & Certification

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case‑by‑case basis.

Benefits

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well‑being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work‑Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.