Medical Assistant-CASTLE HILLS MEDICAL GROUP FT

Carrollton Regional Medical Center; Carrollton (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Carrollton Regional Medical Center in Carrollton, TX is seeking a Medical Assistant to perform front office duties and assist with patient care under RN supervision. The role includes patient registration, insurance verification, scheduling, and coordination of front-d office activities.

Responsibilities include greeting patients, processing referrals, verifying benefits, collecting copays, and supporting therapy staff.

Qualifications

• High school graduate or equivalent required.
• One or more years of experience as a Medical Assistant preferred.
• BLS certification or equivalent required or preferred.

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries to appropriate areas.
• Receives referrals and understands type of insurance benefits available.
• Gathers information from patients for registration and insurance verification.
• Verifies insurances and obtains authorization from insurance companies.
• Checks patients in and out and collects copays.
• Maintains patient accounts and the department's daily cash balance.

Skills

Medical Assistant experience

Customer service

Education

High school graduate or equivalent

BLS certification

Job description

The Medical Assistant performs office duties such as answering the telephone, greeting customers , patient registration and insurance verification, scheduling,?and other duties , as needed. Performs patient care related duties under the supervision of a licensed RN .

Essential Functions and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries to appropriate areas

Receives referrals and understands type of insurance benefits available

Gather s information from patients to complete necessary f orm s , including for registration and insurance verification

Verifies insurances and obtains authorization from insurance companies

Checks patients in and out

Collects copays at the time of each appointment

Maintains patient account balances , the department’s daily cash balance and weekly banking deposits

Primary operator of the front office of the clinic

Assists in the m ai ntenance of departmental records , including charge entry

Works with electronic medical records.

Files, faxes, and scans documents

Supports therapist and therapy assistants

Maintains office and inventory supplies.

Schedules breaks and lunches with co-workers to ensure front office is covered.

Maintains and develops referral source relationships

Completes clinic opening and closing duties, as required

Performs patient related tasks assigned by therapist, including preparation for treatment sessions.

Disinfects equipment and treatment rooms in between and after patient encounters.

Assists patients with bed mobility, transfers and ambulation, under the supervision of a therapist, within regulatory guidelines.

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Carrollton Regional Medical Center .

Supervisory Responsibilities

This position ha s no supervisory responsib ilities.

Minimum Qualifications

High school graduate or equivalent required

One or more years of experience as a Medical Assistant , preferred

Certificates, Licenses and Registrations: BLS

Working Conditions

Physical Requirements: Continuously stand/walk or lift/handle/carry material or equipment of moderate weight (20 to 50 lbs ). Examples: Registered Nurses, Physical Therapists, and Occupational Therapists.

Environment: Located in an indoor area with frequent exposure from dusts , fumes, temperature and noise. Examples: Patient Care Providers, and Laboratory Technicians.

Respiratory Category: Job tasks potentially include frequent or routine exposure to aerosolized particulate matter or infectious respiratory droplet nuclei and required fit testing and the use of respiratory protection is a condition of employment.

Hazard 1, 2, or 3: OSHA Bloodborne Pathogen Category 1: Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

Hazard 4: Tasks that involve, or may involve, exposure to OSHA regulated substances as stated in MSDS.

Physical Demands

While performing the duties of the job, the teammate is regularly required to stand, walk, reach with hands and arms, twist, stoop and kneel. Regularly required to use hands and fingers to handle or feel, talk or hear. Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.

In an eight (8) hour workday:

Sit 0 1 2 3 4 5 6 7 8 hours

Stand 0 1 2 3 4 5 6 7 8 hours

Walk 0 1 2 3 4 5 6 7 8 hours

Job requires :

0%

None

1-33%

Occasionally

34-66%

Frequently

67-100%

x

x

Kneeling

x

Reaching

x

Twisting

x

x

Climbing

x

Walking on rough ground

x

Exposure to change of temperature or humidity

x

Exposure to dust, fumes, or gases

x

Being near moving equipment

x

Working from heights

x

Job requires teammate to lift/carry:

0%

None

1-33%

Occasionally

34-66%

Frequently

67-100%

0-10 lbs

x

11-24 lbs

x

25-34 lbs

x

35-50 lbs

x

Job requires teammate to push/pull:

0%

None

1-33%

Occasionally

34-66%

Frequently

67-100%

0-10 lbs

x

11-24 lbs

x

25-34 lbs

x

35-50 lbs

x

Continuing Education

Teammate is expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. Teammate must attend mandatory education programs.

ADA Accommodations

Carrollton Regional Medical Center strives to comply with the American s with Disabilities Act and provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential functions of a position. Teammates requesting a reasonable accommodation should contact the Human Resources Department.

I have read and I understand my job description including all responsibilities and accountabilities . I accept the responsibility this position represents , and I am committed to the continued success of the team. I also understand it is my responsibility to frequently review CRMC’s Employee Handbook located on HRMS.