Medical Assistant Cardiology

Henry Ford Health

Grand Blanc (MI)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Henry Ford Health is seeking an experienced Medical Assistant to support ambulatory care operations in Michigan. Under supervision, you will greet and escort patients, take histories and vital signs, prepare exam rooms, assist with procedures, administer medications, document in the EHR, and respond to patient needs through calls and MyChart.

The role requires MA externship or equivalent clinical experience, EPIC EMR familiarity, and strong communication and teamwork to maintain high-quality

Qualifications

High school diploma or G.E.D. equivalent.
Basic computer knowledge and keyboarding skills preferred.
Ability to perform a wide variety of clinical skills related to ambulatory patient care.
Ability to problem-solve required.
Effective interpersonal and communication skills preferred.
EPIC (Electronic Medical Record) experience preferred.

Responsibilities

Escort patient to room and prepare for examination, procedure, and treatment.
Obtain vital signs and record in the EHR.
Obtain and record patient history employing critical thinking skills.
Prepare for, set up and assist with examinations, procedures, and treatments per protocols.
Prepare, administer, and document medications and immunizations as ordered; follow six rights.
Document care provided during patient visit in the EHR.
Recognize and respond to emergencies.
Respond timely to patient requests via telephone/MyChart and document responses.
Enter orders in EHR for provider sign-off.
Discharge patient with after-visit instructions.

Skills

Interpersonal skills

Communication skills

Problem-solving

Clinical skills

Ambulatory care

Education

Medical Assistant program with externship (160 hours)

Medical Assistant program without externship but 1 year clinical MA experience

Professional Medical Assistant Certification with 1 year clinical experience

Licensed Practical Nurse (LPN)

Paramedic/EMT with 1 year clinical experience

Military trained medical personnel with 1 year clinical experience

Tools

EPIC EMR

Job description

Job Description

** GENERAL SUMMARY:**

Under direct supervision of the provider and/or nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

** PRINCIPLE DUTIES AND RESPONSIBILITIES

(Please Note: The following duties & responsibilities may not apply to all ambulatory areas):

** Patient Care:**

1. Escort patient to room and prepares patient for examination, procedure, and treatment.

2. Obtain vital signs and record in the electronic health record (EHR).

3. Obtain and record patient history employing critical thinking skills.

4. Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.

5. Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintains accurate immunization and medication administration records.

6. Document care provided during patient visit in the EHR.

7. Recognize and respond to emergencies.

8. Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.

9. Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.

10.Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.

11.Prepare medication refill/request for provider review and signature in HER

** Diagnostic:**

1. Collect and transport specimens.

2. Perform CLIA-waived tests.

3. Perform electrocardiography, respiratory and other testing based on department needs. 4. Perform phlebotomy, including venipuncture and capillary puncture.

** Consultation:**

1. Serve as a liaison between patients and medical staff in the event of problems or complaints.

2. Schedule, coordinate, and monitor appointments.

3. Schedule outpatient procedures.

4. Apply third party and managed care policies, procedures, and guidelines.

5. Obtain insurance pre-authorizations.

6. Enters referrals for provider sign off.

** Quality Assurance:**

1. Participate in departmental/divisional Quality Assessment and Quality Improvement Programs.

2. Practice Standard Precautions, including hand washing and disposal of biohazardous materials.

3. Apply principles of aseptic and sterile technique.

4. Clean instruments and equipment per policies and procedures.

5. Comply with all HFHS and departmental specific safety standards.

6. Maintain compliance with regulatory standards regarding practice, environment, and documentation.

** Instruction:**

1. Function as a health care advocate to meet individual’s needs.

2. Inform individuals of office policies and procedures.

3. Inform the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patient’s treatment plan. 4. Identify community resources for health maintenance and disease prevention to meet individual patient needs.

** Other:**

1. Uphold goals, policies, procedures, and expectations of Henry Ford Health.

2. Support the mission, vision, and values of Henry Ford Health.

3. Perform basic clerical duties including answering the phone, maintaining records, and filing.

4. Perform basic materials management functions to include ordering and stocking of supplies. Assist with maintaining a clean and orderly environment.

5. Maintain examination/treatment rooms, including inventory of supplies and equipment.

6. Maintain core and applicable specialty competencies as defined by Henry Ford Health.

7. Other duties as assigned within scope of practice.

Qualifications:
Qualifications

** EDUCATION/EXPERIENCE REQUIRED:**

High school diploma or G.E.D. equivalent.
Basic computer knowledge and keyboarding skills preferred.
Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
Ability to problem-solve preferred.
Possess effective interpersonal and communication skills preferred.
EPIC (Electronic Medical Record) experience preferred.

Additional Requirements:

Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).
OR Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.
OR Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting.
OR Licensed Practical Nurse (LPN).
OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one[1]year clinical experience in clinical medical setting within the past five (5) years.
OR Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.
AND Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

** CERTIFICATIONS/LICENSURES REQUIRED:**

Current BLS-C upon hire or successful completion by end of orientation.

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy and summarized below: