MEDICAL ASSISTANT-BILINGUAL (SPAINSH)

Cook County Health; Illinois; On-site; USD 33,000 - 40,000; Full time

Job summary

Cook County Health’s Jorge Prieto Health Center in Illinois seeks a Medical Assistant to join a multidisciplinary care team. You will support clinical and administrative tasks to ensure continuity of care under a licensed physician’s supervision.

The role includes history taking, vital signs, phlebotomy, immunizations, EKGs, specimen handling, scheduling and referrals within the PCMH model. Bilingual Spanish and CPR cert are required.

Qualifications

• Completion of an accredited Medical Assistant program or five years of recent full-time MA experience.
• Current Medical Assistant certification (AAMA/AMT/NHA/NCCT/NRCMA) OR CPR certification is required.
• Bilingual-Spanish is required (testing may be administered).

Responsibilities

• Obtain medical history and vital signs; document findings accurately.
• Prepare patient rooms and maintain cleanliness of exam areas.
• Assist with clerical duties—phones, charts, scheduling, billing, demographic/insurance info.
• Perform a variety of laboratory procedures and record results.
• Assist physicians with exams and procedures and administer medications as ordered.
• Perform phlebotomy and immunizations per protocol.
• Provide first aid and supportive care as needed.
• Coordinate referrals and follow-up with providers.
• Support Joint Commission surveys and rounds.
• Manage supplies and inventory; ensure secure storage of samples.

Skills

Bilingual Spanish

Microsoft Office

Medical terminology

Interpersonal & communication

HIPAA compliance

Attention to detail

Education

MA certification (AAMA/AMT/NHA/NCCT/NRCMA)

Cook County MA Training Program

Tools

Microsoft Office

Job description

PLEASE BE ADVISED that this position is covered by the collective bargaining agreement between Cook County and the SEIU Union. Pursuant to the collective bargaining agreement, Cook County will exhaust internal eligible applicants prior to considering external applicants. Cook County is assembling a list of qualified candidates for this position that will be considered should the position not be filled with internal eligible applicants.

LOCATION

Jorge Prieto Health Center

DEPARMENT

Ambulatory and Community Health Network of Cook County

SHIFT

Monday 10:00 am - 6:00 pm, Tuesday-Friday 8:30 am - 4:30 pm; Rotating Saturday 8am-4pm

PAY RANGE

$24.119-$29.159 HOURLY

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

JOB SUMMARY

UNION (SEIU 73)

Under the supervision of a licensed physician, the Medical Assistant (MA) works as part of a multidisciplinary care team to support both clinical and administrative functions and contribute to the continuity of care to the patient. The MA works collaboratively with physicians, nurses and administrative staff in the Patient-Centered Medical Home (PCMH) model of care and in the Specialty Clinics.

TYPICAL DUTIES

• Obtains medical history, vital signs, including but not limited to blood pressure, height and weight, BMI, head, neck and check circumference, pain and other specific specialty requirements accurately and legibly documents the medical history. Reviews patient or employee medical records for completeness. May assist patients in completing relevant forms.
• Prepares patient rooms for medical visits. Maintains cleanliness and general appearance of exam rooms. Cleans rooms after each patient visit and disposes of potentially infectious materials appropriately.
• Assists with clerical and administrative duties such as answering phones, sorting medical charts, retrieving lab reports, scheduling appointments, billing and maintaining or obtaining current demographic and insurance information. Completing compliance reports as requested.
• Performs a variety of laboratory procedures, including but not limited to finger stick glucose, veni-puncture, EKG's, urine dipsticks, urine pregnancy test, throat cultures, point of care testing and I-stats. Logs test and controls and accurately documents in medical records.
• Assists physician with physical exams, minor surgical procedures and treatments, such as dressings and ear irrigations and administers oral medications and injections following physician order. Accurately documents oral and injectable medical administration in the medical record.
• Performs phlebotomy service and prepares specimens as directed. Prepares, administers and documents immunizations on the client's medical record.
• Administers first aid and other related procedures including removing and changing dressings, applying bandages, removing sutures, etc.
• May be required to perform cardiopulmonary resuscitation.
• Provides an accurate and complete medication list for patients
• Communicates patient needs to provider including but not limited to refill requests, tests, and patient concerns.
• Supports the provider staff with completing referrals for diagnostic testing and specialist following the providers order.
• Participates and supports Joint Commission Surveys and rounds.
• Receives, organizes and stocks clinical supplies. Maintains inventory of medical supplies and providers for secure storage of medicine samples delivered by pharmaceutical representatives. Checks medication samples for expiration dates and maintains dispensing records.
• Performs equipment sterilization at site or prepares equipment for transfer to another facility for sterilization. Maintains clinical equipment and reports malfunctions to the staff physician or clinical coordinator.
• Demonstrates knowledge and skill in interfacing with patient behaviors and health issues for a variety of age groups including children adolescence, adults and geriatric patients.
• Performs other related duties as required.

Minimum Qualifications

• Completion of an accredited Medical Assistant program, completion of a formal medical service training program of the United States Armed Forces, is required OR Five (5) years of recent full-time professional Medical Assistant experience, is required (Official transcripts are required at time of interview)
• Certificate as a Medical Assistant through the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health career Association (NHA), American Registry of Medical Assistant (ARMA), National Center for Competency Testing (NCCT) or the Nationally Registered Certified Medical Assistant (NRCMA) OR Certified as a Registered Medical Assistant OR Completion of a Cook County Medical Assistant Training Program prior to starting employment, is required(Must present certificate at time of interview)
• Cardiopulmonary Resuscitation (CPR) Certification from the American Red Cross or American Heart Association, is required (Must present certificate at time of interview)
• Bilingual-Spanish, is required (Bilingual testing for Spanish will be administered. Passing score of 3 – High Intermediate, is required

Preferred Qualifications

• One (1) year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment is preferred.

Knowledge, Skills, Abilities And Other Characteristics

• Knowledge and familiarity utilizing Microsoft Office Suite (i.e., Word, Excel)
• Working knowledge of medical terminology
• Strong interpersonal skills
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Demonstrate awareness of HIPAA
• Demonstrate sensitivity and respect in caring for patients of all age groups and cultural backgrounds
• Demonstrate analytical and problem-solving skills
• Demonstrate attention to detail, accuracy and precision