Medical Assistant (Bilingual Fluency Required)

InterCare Community Health Network; Benton Harbor (MI); On-site; USD 24,452 - 26,174; Full time

Benefits offered by this job

Vacation and personal paid time off

Sick time

Tuition reimbursement

Medical, dental, and vision insurance

Life insurance

Short-term and long-term disability insurance

Job summary

A community health organization in Benton Harbor, Michigan, is seeking a full-time Bilingual Medical Assistant. The candidate will support healthcare providers, perform clinical tasks, and communicate effectively with patients. Work hours are Monday to Friday with no holidays or weekends. Compensation starts at $17.75 and includes a benefits package with paid time off, tuition reimbursement, and insurance coverage. Ideal candidates will have a certificate in medical assisting and effective cross-cultural communication skills.

Qualifications

• Displays compassionate, ethical, and professional demeanor.
• Possesses a general knowledge of clinical practices.
• Certified by an accredited certification body.

Responsibilities

• Perform a wide range of clinical tasks to support the provider.
• Prepare patients for examinations and assist as needed.
• Administer immunizations and maintain medication standards.

Skills

Bilingual English and Spanish

Compassionate and professional demeanor

Effective communication

Customer service proficiency

Cross-cultural communication skills

Education

Certificate in Medical Assisting or Associate's Degree

BLS Certification

Tools

Microsoft Excel

Microsoft Word

Job description

Description

InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.

Become part of a Migrant and Community Health Center, where you will:

• Have a passionate purpose.
• Do worthwhile work.
• Make a difference in people’s lives.

InterCare is searching for a Full-Time (Bilingual English and Spanish) Medical Assistant to join our team! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation. Wages start at $17.75 for trained or $19.00 for certified or registered Medical Assistant and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.

At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.

InterCare NO LONGER requires employees to have the COVID vaccine however, you may receive a vaccine at no cost at any of our clinic locations.

Work Schedule:

Monday - Friday 7:45 am to 5:00 pm with an occasional need for evening coverage (days/hours vary depending on business need). NO HOLIDAYS! NO WEEKENDS!

• This position is an exciting opportunity to become a go-to resource within the clinical support team.
• The Medical Assistant within this role will be supporting various Providers throughout the clinic as needed; potential for travel to alternative InterCare sites for coverage as needed.
• Responsible for performing select clinical and administrative duties as delegated by the licensed physician, in accordance with InterCare policies and procedures; actively participates as a member of the patient care team.

Description of Primary Duties & Responsibilities

• Performs a wide range of clinical tasks to support the provider team.
• Works in partnership with providers and other clinical support staff to deliver safe, high quality patient assessment, treatment, and follow up care in a patient centered medical home ambulatory setting.
• Screens patients in preparation for examination by provider; discharges patients including provider identified education, follow up and instructions.
• Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals.
• Prepares patients for examinations, procedures or treatments; assists provider as needed.
• Performs clinical procedures as competency assessed and appropriate for position e.g. nebulizer, peak flow, etc.
• Performs and documents in house laboratory testing to include quality control checks and documentation.
• Administers immunizations and other medications according to policy and procedures; maintains standards of Medication Storage and Handling.
• Participates as a clinical team member.
• Actively participates in pre visit planning and daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow.
• Performs non clinical duties to support ongoing operational requirements.

Requirements

Description of Primary Attributes

General Development

• Displays compassionate, ethical and professional demeanor.
• Communicates effectively with patients and family members involved in their care.
• Maintains a positive presence in the clinical setting.
• Participates constructively in meetings and as part of a team.
• Maintains informative and cooperative working relationships with InterCare staff and colleagues.

Professional and Technical Knowledge

• Possesses a general knowledge of clinical practices as acquired through formal training, including a certificate MA program, or associates degree in medical assisting.
• Certified by accredited certification body –or- qualifies to test (required at next InterCare test date), and obtains passing score.
• BLS Certification, to be completed within two months of employment.
• Proficient in customer service and professionalism.
• Thorough working knowledge of prevailing standards of care, InterCare’s clinical guidelines, and patient care policies and procedures.
• Meets all Safety and regulatory requirements to include but not limited to Joint Commission National Patient Safety Goals, Infection Control, OSHA and annual competencies.
• Completes all annual competencies.

Technical Skills

• Ability to use and respond to e-mail.
• Proficiency in Microsoft Excel and Word.

Communication Skills

• Possesses a professional level of written and verbal communication skills.
• Ability to communicate complex concept in a clear effective manner.
• Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels.

Physical Demands

Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following:

• Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs
• Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment)
• Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear
• Able to hear and communicate clearly with clients and staff on telephone and in person.

InterCare Community Health Network is an Equal Opportunity Employer.