Medical Assistant Bilingual - East End (Family Med)

Legacy Community Health; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Ins.

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance & Pet Insurance

Subsidized Gym Membership

And much more!

Job summary

Legacy Community Health in Houston's East End is seeking a bilingual Family Medicine Medical Assistant. You will support providers during examinations, assist with minor procedures, phlebotomy, specimen processing, and patient education to ensure timely, compassionate care.

You will work in a team-based medical home, promoting culturally sensitive, language-appropriate care and helping patients access preventive services. This is a full-time position with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• BLS/CPR certification required.
• Bilingual English/Spanish is required.

Responsibilities

• Interview patients to obtain medical information and document vital signs.
• Assist with examinations, minor procedures, and injections.
• Support phlebotomy, specimen processing, and lab paperwork.
• Maintain clean, organized exam rooms and stock supplies.
• Provide patient education and coordinate care with the team.
• Document care and ensure accurate medical records.

Skills

Bilingual English/Spanish

Excellent communication skills

Customer service skills

Multitasking in clinical setting

Team collaboration

Education

High school diploma or equivalent

BLS/CPR Certification

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Legacy Santa Clara -5616 Lawndale St, Houston, TX 77023

Medical Assistant Bilingual - East End (Family Med) - Job Overview

Schedule: Monday-Friday (7:45AM-4:45PM)

As a Bilingual Family Medicine Medical Assistant, you will be an essential part of a collaborative primary care team, helping providers deliver compassionate, timely, and whole-person care. Your support during examinations, minor office procedures, laboratory services, and patient education will help create a welcoming, respectful experience for every patient and family we serve.

You will have the opportunity to make a meaningful difference in community healthcare while building trusted relationships with patients, providers, and fellow team members. Working within a team-based medical home, you will help advance culturally sensitive, language-appropriate care, continuity, prevention, and patient empowerment through self-management education.

Role Highlights

• Assist providers with examinations and minor office procedures.
• Support phlebotomy, specimen processing, injections, medications, and other diagnostic services.
• Help maintain clean, safe, well-stocked examination rooms and properly functioning equipment.
• Collaborate closely with a multidisciplinary primary care medical home team.
• Build meaningful patient connections through respectful communication and responsive support.
• Contribute to quality improvement, safety, OSHA compliance, and the ongoing success of the department.

Your Impact and Growth

Your work will help providers stay focused on patient care while ensuring clinical processes remain organized, safe, and compassionate. Through collaboration, required education, and hands-on experience, you will have opportunities to strengthen your healthcare skills and grow alongside a supportive team committed to improving access and outcomes in the community.

• Make a direct difference in the patient and family experience.
• Support timely, preventive, culturally sensitive, and whole-person care.
• Develop your skills through required training and practical clinical experience.
• Be part of a respectful team environment where your contribution matters.

Key Responsibilities

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Record patients' medical history, vital statistics, and information such as test results in medical records.
• Collect blood, tissue, or other laboratory specimens; log and document specimens; and prepare them for testing.
• Assist physicians in examining and treating patients by handing them instruments and materials.
• Give injections and remove sutures as directed.
• Prepare treatment rooms for patient examinations, including cleaning and restocking.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Provide phone consultation with clients regarding test results and health concerns.
• Process blood and other specimens, ensuring all specimens are properly labeled and packaged for lab pickup.
• Perform phlebotomy and other diagnostic tests as needed.
• Administer oral, intramuscular, SubQ, and topical medications as ordered.
• Ensure proper documentation of patient care.
• Maintain exam room supplies, check stock for expired dates, and change sharps containers and biohazard waste as needed.
• Assist with programs such as the Hazard Communication and Accident Prevention plans associated with OSHA compliance.
• Participate in the Performance Improvement Program.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Promote effective working relationships and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives.
• Work within the context of a primary care medical home, applying a team-based approach to care while partnering with patients and families to promote timely access to care, culturally sensitive and language-appropriate care, continuity of care, and whole-person improvement through appropriate self-management education.
• Attend all required safety training programs and remain knowledgeable about responsibilities related to general safety, department or service safety, and specific job-related hazards.
• Operate assigned equipment and perform all procedures safely as instructed.
• Maintain the work area and equipment according to Legacy and government policies and requirements.
• Demonstrate proper body mechanics in all functions.
• Check the patient environment and equipment to ensure safety.
• Report safety concerns promptly to appropriate personnel.
• Follow Legacy’s exposure control plans for blood-borne and airborne pathogens.
• Demonstrate knowledge of techniques, procedures, and correct use of protective barrier equipment and Universal Precautions.
• Ensure a safe environment by instituting appropriate control measures.
• Attend annual education programs.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required
• BLS/CPR Certification required

Required Years of Experience

• Up to one year experience

Desirable Education and/or Experience

• Up to three years’ experience

Required Knowledge, Skills, and/or Abilities

• Excellent communication skills and customer service skills.
• Basic front desk, clerical or healthcare support specialist skills/experience
• Ability to work with clinical staff, works well under pressure, and multitask within a multidisciplinary team
• Commitment to the concepts of preventive health care and team approach to health care delivery
• Experience working with computers
• Experience with Microsoft Office applications.
• Bilingual English/Spanish required

Desirable Knowledge, Skills, and/or Abilities

• Phlebotomy skills preferred
• Experience with electronic medical records, preferred

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission - driving healthy change in our communities - guides everything we do, and it starts with our people.

Approachable & Collaborative - Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed - Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators - Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.