Medical Assistant Beverly Family Practice

Anna Jaques Hospital; Beverly (MA); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Beverly, MA is seeking a Medical Assistant to support care teams and improve patient flow. This role focuses on relationship building, coordinating visits, updating medications and allergies, and assisting with routine procedures under supervision.

You will perform basic measurements, assist with EKGs and phlebotomy, document visits for billing, schedule tests, verify insurance, and help meet population health goals.

Qualifications

• High School diploma or GED is required.
• Minimum of 6 months clinical classroom or training required.

Responsibilities

• Contributes to patient care and care team goals through relationship development.
• Facilitates patient flow and informs about delays; updates medication and allergy lists.
• Communicates hand-offs clearly to providers and team.
• Performs medical assisting duties under supervision (vital signs, EKGs, immunizations, etc.).
• Leads outreach for population health and documents activity for billing and reporting.
• Maintains medical equipment, supplies, and sterile technique; ensures PHI is used appropriately.
• Uses EHR to queue renewals, enter orders, and document visits for billing.

Skills

Empathy

Communication

Education

High School diploma or GED

Clinical training (6 months)

Job description

Primary Responsibilities

• 1. Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential)
• 2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. (essential)
• 3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories). (essential)
• 4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (for Medical Assistant who has graduated from an accredited MA program only), and assisting during routine procedures. (essential)
• 5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching. (essential)
• 6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access. (essential)
• 7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing. (essential)
• 8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications. (essential)
• 9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information (PHI) is only used for purposes of patient TPO (treatment, payment, and operations). (essential)

Required Qualifications

• 1. High School diploma or GED required.
• 2. Minimum of 6 months clinical classroom.

Preferred Qualifications

• 1. 0-1 years related work experience or customer service related experience in any field.
• 2. Graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred or, other healthcare training preferred.

Pay Range

Pay Range: $21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled