Medical Assistant (Bayfront OHNS)

UCSF Health; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

UCSF Health is seeking a Hospital Assistant III to support patient care in ambulatory clinics and laboratories. The role spans multiple departments across UCSF Health sites, under the supervision of the Medical Assistant Supervisor and collaboration with Clinical Nursing staff.

The position emphasizes excellent customer service, accurate information exchange between medical teams, and adherence to Telephone and House Standards in a bustling outpatient setting.

Qualifications

• 6 months of MA experience
• Certification from an approved Medical Assistant program or equivalent combination
• Current American Heart Association CPR Certification
• Proficiency with Word and Excel
• Ability to work effectively with people from diverse cultures and socioeconomic backgrounds

Responsibilities

• Assist in the delivery of care to patients in ambulatory settings
• Perform patient care and laboratory procedures supporting specialty services
• Learn and assist in multiple departments across UCSF Health
• Adhere to Telephone and House Standards as adopted by the Medical Center

Skills

6 months MA experience

CPR Certification

MS Word and Excel

Diversity-friendly communication

Education

Medical Assistant program certification

Tools

EPIC (APeX) EHR system

Job description

• CPT-1 Phlebotomy License preferred

Job Description

Job Summary

Under the supervision of the Medical Assistant Supervisor, guided by policies and procedures of the Ambulatory Services, and in collaboration with the Clinical Nursing Staff, Hospital Assistant III assists in the delivery of care to patients in the Bayfront Medical BuildingWork includes a variety of personal care and clinical procedures, including ensuring positive care outcomes. They will perform assigned patient care and laboratory procedures supporting the specialty care services provided to patients within the practices. They are required to learn and be able to assist in the multiple departments across Bayfront.S/he is required to adhere to the Telephone and House Standards as adopted by the Medical Center.

This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. This Hospital Assistant III functions in the outpatient clinical settings at all UCSF Health sites (Parnassus, Mt. Zion, joint UCSF health partnerships, Satellite Clinics, or with UCSF Faculty atother off-site clinic sites, et al).

Reporting Relationships

Supervises no staff.

Qualifications

Required Qualifications

• 6 months MA experience
• Certification from an approved Medical Assistant program or equivalent combination of training and experience.
• Knowledge and abilities are essential to successfully performing the duties assigned to the position.
• Current American Heart Association CPR Certification
• Demonstrated proficiency with computer usage, keyboard skills, and software programs such as Microsoft Word and Excel.
• Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.

Preferred Qualification

• 6 months experience with OHNS, Urology or similar in an ambulatory setting/medical practice.
• CPT-1 Phlebotomy License preferred
• Proficiency with EPIC (APeX) electronic health records system.
• Bilingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
• Experience collecting and entering data, identifying errors and missing information, and performing fundamental process improvement analysis.
• Experience with insurance authorizations and interacting with retail pharmacies to refill medications.

Required Licenses/Certifications

• American Heart Association BLS – CPR Certified

Populations Served

Populations served: Child, Adolescent, Adult, Geriatric.

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html