Medical Assistant - Back Office

Ppcentralcoast; Oxnard (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Bilingual differential pay

Salary based on market value

Job summary

Planned Parenthood California Central Coast (PPCCC) is seeking a Medical Assistant to manage patient intake for reproductive health services in a compassionate, non-judgmental manner. The role emphasizes excellent customer service and accurate record-keeping across six health centers along California’s Central Coast.

Requirements include Medical Assistant Certification, strong communication skills, and the ability to travel within the PPCCC geographic area. Bilingual English/Spanish desirable.

Qualifications

• Medical Assistant Certification required.
• Excellent written and verbal communications.
• Ability to relate to diverse communities.
• Valid California Driver’s license, reliable transportation and appropriate insurance.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Responsibilities

• Adhere to PPCCC policies, procedures, and protocols.
• Maintain patient records with completeness and accuracy.
• Ensure patient satisfaction and establish rapport with clients.
• Provide patient education regarding reproductive, abortion & sterilization services.
• Attend staff meetings, educational programs, conferences, and required meetings.

Skills

Customer service

Communication

Diversity outreach

Education

Medical Assistant Certification

Job description

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY:

Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.

Essential Functions

• Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
• Maintain patient records, checking for completeness, errors, signatures
• Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
• Provide patient education regarding reproductive, abortion & sterilization services.
• Participate as a member of the health care team. Attend all staff meetings, educational. programs, conferences, and meetings as required.

QUALIFICATIONS:

• Medical Assistant Certification is required.
• Excellent written and verbal communications.
• Ability to relate to diverse communities.
• Valid California Driver’s license, reliable transportation and appropriate insurance
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

LANGUAGE SKILLS:

English-Spanish-Mixteco trilingual skills are desirable.

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission,vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $26.57/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.