Medical Assistant Atrium Health Surgical Services Charlotte MMP FT

Atrium Health; Charlotte (NC); On-site; USD 30,307 - 45,460; Full time

Job summary

Atrium Health is seeking a Medical Assistant for a full-time position in Charlotte, NC. The role involves rooming patients, taking histories, performing vital signs, and supporting providers with procedures.

It requires completing an accredited Medical Assistant program or equivalent and a high school diploma or GED, with EMR proficiency. The position includes responsibilities across clinical duties, lab work, and patient coordination.

Qualifications

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or equivalent.
• Experience with EMR systems is preferred.

Responsibilities

• Adheres to Medical Assistant scope of practice and clinical policies.
• Perform vital signs, history taking, screenings, and rooming tasks.
• Assist provider with procedures and phlebotomy.
• Perform clinic lab duties and POCT per orders.
• Administer medications and vaccines per safety protocols.
• Coordinate patient scheduling, referrals, and prior authorizations.

Skills

Communication

Teamwork

Medical Records

Customer Service

Computer Skills

Education

High School Diploma/GED

Medical Assistant Program

Tools

EMR (electronic medical records)

Job description

Department: 37776 Carolinas Medical Center - Surgical Services: : MMP1

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday-Friday, from 0800-1630. Every other Wednesday afternoon in Rock Hill, SC office.

Pay Range: $21.85 - $32.80

Major Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assists provider with or performs procedures as ordered.
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age‑specific needs, and to provide the care needed as described in the department's policies and procedures. Age‑specific information is developed further in the departmental job standards.

Minimum Job Requirements

Education

• Greater Charlotte: High School Diploma or GED required.
• Greater Charlotte: Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• IL/WI Divisions: High School Diploma or GED required.
• IL/WI Divisions: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.
• Wake Forest: High School Diploma or GED required.
• Wake Forest: Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• Floyd & Navicent: High School Diploma or GED required.
• Floyd & Navicent: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full‑time experience as a Medical Assistant within the last 5 years.

Certification / License

• Greater Charlotte: Current American Heart Association (AHA) BLS certification required. Successful completion of Atrium Health’s competency assessment.
• IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
• Wake Forest: Current American Heart Association (AHA) BLS certification required.
• Wake Forest: This may also require American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), MCMA, National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Wake Forest: Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
• Wake Forest: Successful completion of Atrium Health’s competency assessment.
• Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.

Experience

No Experience Required

Knowledge / Skills / Abilities

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements And Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.
• Must have functional speech, vision, hearing, and touch with ability to use fine‑hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Our Commitment to You

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

Benefits And More

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short‑ and Long‑Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.