Medical Assistant at Primary Care Plus - North Broad

UHC; Metairie (LA); Vor Ort; USD 22.000 - 40.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

401k contribution

Stock purchase plan

Zusammenfassung

UnitedHealthcare is hiring a Medical Assistant to join a primary care patient-centered medical home team. The role supports physicians and nurses in the clinical setting, provides patient education, and ensures smooth coordination of care through EMR and team communication.

The position emphasizes compassionate, dependable care, adherence to regulatory standards, and collaboration with a multidisciplinary team to improve outcomes and efficiency.

Qualifikationen

• Current CPR/AED certification or ability to obtain within 30 days.
• 1+ years of clinic experience or related experience in a medical setting.
• Knowledge of OSHA/HIPAA compliance.
• Computer experience (EMR training preferred).

Aufgaben

• Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs.
• Involves the individual patient and caregiver, as appropriate, in decision making.
• Facilitates communication and coordination among members of the care team.
• Provides patient care to include patient assessment prior to physician's examination, serves as patient advocate, provides patient education and self-management support, implements physician orders, and assists providers with procedures.
• Escorts patient to exam room.
• Triages phone calls to the appropriate department and documents in the EMR.
• Maintains cleanliness of patient care areas and ensures exam rooms are stocked.
• Cleans and disinfects instruments according to policy.
• Performs clinic tasks as directed by Clinic Manager.
• Assists Clinic Manager with ordering and receiving of supplies and medications.
• Works with Clinic Manager and Quality Manager to create and implement new clinic processes.
• Reviews required education courses and applies to daily practice.
• Maintains competency of clinical skills.

Kenntnisse

Excellent communication

Time management

Multi-tasking

EMR skills

Professionalism

Diversity collaboration

Critical thinking

Flexibility

Ability to take directives

Compassionate care

Dependability

Ausbildung

Current Medical Assistant certification

Jobbeschreibung

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

As an active participant of the primary care patient centered medical home team, the Medical Assistant engages in a collaborative process with members of a multidisciplinary team which may include a Physician, Nurse Practitioner, RN Care Manager, Social Worker, MA Lead, and Clinic Manager. The team assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a patient's health needs through communication and utilization of available resources to promote quality, cost effective outcomes.

The Medical Assistant provides quality nursing care to patients and assists the Physician and Nurse Practitioners in the clinical setting.

The Medical Assistant collaborates with the primary care provider and other members of the care team and supports the patient by providing routine care, patient education, and self-management support. This position functions in a direct patient care role and is compliant with Regulatory and Quality Improvement activities (HIPAA, OSHA, Disease Management, etc.)

Primary Responsibilities:

• Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs
• Involves the individual patient and caregiver, as appropriate, in decision making
• Facilitates communication and coordination among members of the care team
• Provides patient care to include patient assessment prior to physician's/nurse practitioner's examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
• Escorts patient to exam room
• Participates in team "huddles" and ensures electronic medical record (EMR) is prepared for the clinic visit
• Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter. After the call has been addressed, communicates with the patient and documents in the Telephone Encounter
• Maintains cleanliness of the patient care areas (exam rooms)
• Ensures exam rooms are stocked at all times
• Cleans and disinfects instruments according to policy
• Performs clinic tasks as directed by Clinic Manager
• Assists Clinic Manager with the ordering and receiving of medical supplies and medications
• Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes
• Reviews all required education courses (live and online) and applies to daily clinic practice
• Maintains competency of clinical skills

Core Competencies

• Excellent communication skills
• Time management
• Ability to multi-task/prioritize
• Computer/EMR Skills
• Professionalism
• Ability to work well with a diverse group of people
• Critical thinking/sound judgment
• Flexibility
• Willingness to take directives
• Compassionate
• Solid work ethic
• Dependability

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current CPR/AED certification or ability to obtain within 30 days
• 1+ years of clinic experience or related experience in a medical setting
• Knowledge of OSHA/HIPAA compliance
• Computer experience (EMR training preferred)

Preferred Qualification:

• Current Medical Assistance certification

Physical Demands/Working Conditions:

• Ability to stand for long periods
• Extensive walking
• Must be able to lift up to 20 pounds
• Ability to bend and sitFlexible hours

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.