Medical Assistant Ambulatory Float Pool

400 Wake Forest University Health Sciences; Ardmore (NC); On-site; USD 32,000 - 47,000; Full time

Job summary

Advocate Health seeks a Medical Assistant to support ambulatory clinics across the Wake Forest Baptist region in North Carolina. The role covers high-volume outpatient settings, performing patient intake, vitals, specimen collection, and assisting providers during exams and procedures.

The position requires graduation from an accredited Medical Assistant program and relevant certifications; two years of clinical experience is preferred.

Qualifications

• Graduation from an accredited Medical Assistant program required.
• CMA/CCMA/NCMA/RMA/BLS/BCLS certifications commonly required.
• Two years of experience in a clinical practice setting as a Medical Assistant; ambulatory care preferred.

Responsibilities

• Schedule patient appointments, procedures, surgeries, and hospital admissions as applicable.
• Perform patient intake, including medical history, screenings, documentation, and vital signs.
• Assist providers during examinations, treatments, and procedures; administer medications and vaccines as directed.

Skills

Communication skills

Organizational skills

EMR proficiency

Patient safety

Adaptability

Education

CMA/CCMA/NCMA/RMA/BLS/BCLS certifications

Medical Assistant program graduation

Job description

Department: 09127 WFBMG University Group Practice - WFBMG Ambulatory Operations

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 32

Schedule Details/Additional Information: Hours and Days varies. This is a full-time position (32h per week). In addition to base pay, a float pool premium is applicable.

Pay Range: $22.90 - $34.35

The Ambulatory Float Pool provides staffing support for ambulatory clinics across the entire Atrium Health Wake Forest Baptist region. For this position, we are specifically seeking clinical support staff able to support the northwestern areas of the AHWFB ambulatory region (Elkin, Hickory, Mt Airy, Sparta, Statesville, Wilkes, etc.), with coverage needs as far east as the AHWFB Medical Center clinics in Winston-Salem, NC. Clinics provide a variety of care to our patients including primary care/internal medicine, specialty care, OB/GYN, pediatrics, and others.

Education

Graduation from an accredited Medical Assistant program required

Licensure/Certification

• CMA from American Association of Medical Assistants (AAMA)
• CCMA from National Health career Association (NHA)
• NCMA from National Center for Competency Testing (NCCT)
• RMA from American Medical Technologists (AMT).
• RMA from American Allied Health
• NCMSMA from National Healthcare Worker’s Association (NHCWA)
• NRCMA from National Association for Health Professionals (NAHP)
• NRMA from National Registry of Medical Assistants (NRMA)
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
• Current Basic Cardiac Life Support (BCLS) certification required.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year for select specialty areas.

Experience

Two years of experience in a clinical practice setting as a Medical Assistant. Previous clinic or ambulatory care experience preferred.

Essential Responsibilities

• Support the organization's mission, vision, values, and patient care standards.
• Schedule patient appointments, procedures, surgeries, and hospital admissions as applicable.
• Perform patient intake, including medical history collection, screenings, documentation, and vital signs.
• Assist providers during examinations, treatments, and procedures.
• Administer medications and vaccines as directed by the provider and maintain accurate medication records.
• Collect and process laboratory specimens in accordance with established policies and procedures.
• Perform point-of-care testing and screening procedures, including EKGs, hearing, vision, and pulmonary assessments.
• Maintain exam rooms, treatment areas, clinical equipment, and supplies to ensure a safe and efficient patient environment.
• Complete clerical and administrative duties, including answering phones, data entry, insurance form processing, and medical record documentation.
• Adhere to infection prevention, safety, and biohazard handling protocols.
• Accurately document patient care activities in the electronic medical record.
• Perform other duties as assigned to support clip operations.

Skills & Competencies

• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced clinical environment.
• Commitment to patient-centered care, safety, and confidentiality.
• Proficiency in medical documentation and electronic health record systems.

Work Environment

Typical outpatient clinic setting.

Physical Requirements

• Frequent standing, walking, reaching, bending, and manual dexterity.
• Ability to communicate effectively with patients, providers, and team members.
• Ability to lift, carry, push, or pull up to 50 pounds, with occasional requirements up to 100 pounds as job duties require.

Equal Opportunity Employer

We are committed to creating an inclusive environment and welcome qualified applicants from diverse backgrounds and experiences.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.